Re: blue screen of nothing
- From: "Gerry" <gerry@xxxxxxxxxx>
- Date: Mon, 5 Jan 2009 23:24:47 -0000
Tom
Application popup: dwwin.exe - DLL Initialization Failed : The
application
failed to initialize because the window station is shutting down.
I spent some time researching this error. This is an Information Report
not an Error or Warning. The question in my mind is what is causing
dwwin.exe to start?
The process called dwwin.exe is the main executable for Doctor Watson.
Doctor Watson is used to collect information relating to a program
crash. There is a Doctors Watson log but I suspect the problem wiil not
be logged because Doctor Watson has not started. You may have an earlier
Event Viewer report but I am guessing. The only other way to discover
the cause is to check what is running in Task Manager, shut down and
then see if the Event ID 26 Information report appears. This approach
might be tedious.
I found one programme which has been linked to the problem -Magic Tune.
Messenger is another possibility. However, it could be any Application
producing an error shortly before shutdown.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Tom Hall wrote:
On Mon, 5 Jan 2009 00:38:47 -0000, "Gerry" <gerry@xxxxxxxxxx> wrote:
Download and install the User Profile Hive Cleanup Service
Download details: User Profile Hive Cleanup Service
http://snipurl.com/5b61
UPHClean v1.5e readme.txt
http://snipurl.com/ko8m
UPHClean is installed here and has been for quite some time.
Is anything seen to be running in Task Manager when the computer does
not shutdown?
Sorry, I guess I didn't make myself clear. At the point where the
system stops responding, I have nothing but a blank blue screen and a
mouse cursor that still moves.
Have a look in the System and Application logs in Event Viewer for
Errors and Warnings and post copies here. Don't post any more than 48
hours ago.
Every Sunday night I run a system virus check with AVG which is set
to shut down the system when finished. The last entry in the System
Event log is this:
Event Type: Information
Event Source: EventLog
Event Category: None
Event ID: 6006
Date: 1/5/2009
Time: 1:19:05 AM
User: N/A
Computer: TOM
Description:
The Event log service was stopped.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: ff 00 00 00 ÿ...
There is an earlier entry that has been around for quite some time
and I've so far not been able to find out what causes it. Rarely it
has apparently caused the system to hang during shutdown but in most
instances shutdown proceeded normally whether this message appeared
or not:
Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 1/5/2009
Time: 1:18:51 AM
User: N/A
Computer: TOM
Description:
Application popup: dwwin.exe - DLL Initialization Failed : The
application failed to initialize because the window station is
shutting down.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Every time this message appears in the System log, there's this in the
Application log:
Event Type: Information
Event Source: UPHClean
Event Category: None
Event ID: 1010
Date: 1/5/2009
Time: 1:19:03 AM
User: N/A
Computer: TOM
Description:
User profile hive cleanup service stopped successfully.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
BTW your motherboard and chipset ( or something very similar ) is
installed on this computer.
I'm not sure what you mean here.
Tom
.
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