Re: URGENT: Windows XP does start up
- From: "Mark L. Ferguson" <MarkLFerguson@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 1 Dec 2008 13:35:03 -0600
Boot to Safe Mode (F8 during the 'black screen' portion of a restart, right after the BIOS screen) The Safe Mode logon will let you log on as the default "Administrator" account. You may have to create a new user account that does not try to start that antivirus app. I would also try the normal account in safe mode, to see if you can disable the antivirus app.
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"Hari P" <HariP@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:C2CF62CD-9D53-418D-809D-774D87F452F7@xxxxxxxxxxxxxxxx
Hi:
I ran into a strange problem yesterday. I rebooted the laptop in the morning
and it started to boot fine until "applying computer settings" and then it
automatically logged off and shut off. Since then, I am not able to boot my
laptop. It runs upto "applying computer settings" and keeps logging off again.
Can anyone help? I need to get into my laptop as quickly as possible as it
is my work laptop.
Note:
Two days ago my anti-virus expired and I was lazy not to renew it right
away. Could it be that any virus/spyware doing this? Just wanted to give you
that info so that you take that into consideration while giving suggestions.
Thanks guys.
HP
.
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