Re: URGENT: Windows XP does start up



Boot to Safe Mode (F8 during the 'black screen' portion of a restart, right after the BIOS screen) The Safe Mode logon will let you log on as the default "Administrator" account. You may have to create a new user account that does not try to start that antivirus app. I would also try the normal account in safe mode, to see if you can disable the antivirus app.

--
Use the "Ratings" feature. It helps the new users.
Please use the Communities guidelines when posting. http://www.microsoft.com/wn3/locales/help/help_en-us.htm
Mark L. Ferguson MS-MVP
https://mvp.support.microsoft.com/profile/Mark.Ferguson

"Hari P" <HariP@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:C2CF62CD-9D53-418D-809D-774D87F452F7@xxxxxxxxxxxxxxxx
Hi:

I ran into a strange problem yesterday. I rebooted the laptop in the morning
and it started to boot fine until "applying computer settings" and then it
automatically logged off and shut off. Since then, I am not able to boot my
laptop. It runs upto "applying computer settings" and keeps logging off again.

Can anyone help? I need to get into my laptop as quickly as possible as it
is my work laptop.

Note:
Two days ago my anti-virus expired and I was lazy not to renew it right
away. Could it be that any virus/spyware doing this? Just wanted to give you
that info so that you take that into consideration while giving suggestions.

Thanks guys.
HP

.



Relevant Pages

  • Re: Start Menu MRU changes not saving
    ... >> on this laptop. ... I'm doing that goes away every time I boot. ... > That is because when you added your new account and didn't select/use ... >> Make sense about the first time booters - and it even mentioned it ...
    (microsoft.public.windowsxp.general)
  • Re: PC wont boot up - LSASS.exe problem ???
    ... Help & Support again. ... Then if it fails to load, reboot to Safe mode, ... Problem on boot up. ... Turned her Sony laptop on. ...
    (microsoft.public.security)
  • Re: Unable to login to XP Home
    ... Both Administrator account and user's account do the ... >>same thing in safe mode. ... > Set the BIOS to boot CD before Hard Disk. ... > Then you can reboot and delete the wpaupdater.exe file ...
    (microsoft.public.windowsxp.general)
  • Windows XP Home boot problem
    ... >I have a Dell i8100 laptop with Windows XP Home. ... >update yesterday. ... >I tried to boot to safe mode but the screen just listed ...
    (microsoft.public.windowsxp.general)
  • Re: Cannot open computer
    ... I cannot get into safe mode as I keep getting the message that the system ... Trying to boot into the command prompt gets the same result as everything ... Once the window of Local Users and Groups pops up, ... You did not highlight the account to be used for the automatic ...
    (microsoft.public.windowsxp.general)

Loading