Re: Can't get XP Professional to boot

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

A web search yields lots of information, including:

"How to fix an XP\Win 2000 System that freezes after loading mup.sys while booting"
http://www.aitechsolutions.net/mupdotsysXPhang.html

Unless you can think of a likely cause for your problem (e.g., recent change to hardware or software), and if you don't think of yourself as particularly geek-esque, this may be a diagnosis best made by a professional. I would definitely recommend against the inclination to 'try this and try that and see what happens'.
---
Leonard Grey
Errare Humanum Est

Security Tips for Everyone, from PC Magazine
http://www.pcmag.com/article2/0,2817,2334856,00.asp

marriedhsdad wrote:
This problem started just before we were to leave for out of town for Thanksgiving.

I had been working on something and the computer froze. I pressed the quick flash to restart the computer. As it was going through the XP Windows startup screen, the system froze again. I closed it down and decided to deal with it when I returned home. Now I can't get into the machine.

I tried to open it normally and it froze in the same place. So I chose to startup from the last known boot that worked. It froze in the same place. So I tried to start in Safe Mode. The computer went through loading the drivers until it came to "mup.sys" and it froze. Then I tried putting the original installation CD in and rebooted from the CD. Windows started to load all the drivers. When it tried to start Windows, it froze again. It's been sitting here for the last hour and nothing has occurred.

What should I try now? I'm frustrated and NEED to access this thing today.

HS Dad
.

Relevant Pages

  • Re: Cant get XP Professional to boot
    ... View and Manage Event Logs in Event Viewer in Windows XP ... If yes is it a desktop or laptop? ... I had been working on something and the computer froze. ... Windows started to load all the drivers. ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Cant get XP Professional to boot
    ... I had been working on something and the computer froze. ... Windows startup screen, the system froze again. ... Then I tried putting the original installation CD in and rebooted ... Windows started to load all the drivers. ...
    (microsoft.public.windowsxp.help_and_support)
  • Major problems - please help !!
    ... Have you tried loading XP into safe mode; ... Easyshare software that came ... >say it froze, it really froze. ...
    (microsoft.public.windowsxp.newusers)
  • Re: Cant get XP Professional to boot
    ... If yes is it a desktop or laptop? ... I had been working on something and the computer froze. ... Windows startup screen, the system froze again. ... Windows started to load all the drivers. ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Cant get XP Professional to boot
    ... If yes is it a desktop or laptop? ... I had been working on something and the computer froze. ... Windows startup screen, the system froze again. ... Windows started to load all the drivers. ...
    (microsoft.public.windowsxp.help_and_support)