Re: ethernet controller driver

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I would also add that if this device is part of your system, as supplied by
hp, then attmpting to source a driver from a third party source could cause
all sorts of problems.
Laptop drivers should nearly allways be sourced from the Laptop
manufacturer, particularly large OEM's as its often the case that the device
has been modified for their specific requirements.

"Bob Lucas" <bob@xxxxxxxxxx> wrote in message
news:e7W$%238JTJHA.5900@xxxxxxxxxxxxxxxxxxxxxxx
Are you sure you have quoted the correct Device ID for this particular
piece of hardware? A Google search against
"PCI\VEN_168C&DEV_0013&SUBSYS_CB2114B9" suggests that particular ID might
relate to a Wireless Adapter, not an Ethernet controller. Furthermore, the
PCI\VEN_168C prefix might indicate that you the device is a Samsung
Ethernet controller - NOT Intel.

However, there is far too much guesswork here - and DL has offered
excellent advice.

If you can't obtain the drivers from HP (or from your recovery disks or
the recovery partition), I still believe it would be worth downloading the
trial version of Driver Detective. You don't have to pay for a free
scan - and it should identify the device. A free scan should also tell
you whether the correct (and latest) drivers are available from Driver
Detective. If they are, you can pay for a subscription. I don't know the
cost of a lifetime subscription to Driver Detective, but when I subscribed
several years ago, it was not expensive.

One other thing occurs to me. You have provided the device ID - so
presumably, this information came from Device Manager. Is there a yellow
exclamation mark against this device in Device Manager? And what do you
see, if you right click on the name of the device and select Properties?

The Status Information may help to identify the precise nature of any
problem. For instance, does the status message indicate that the device
is working properly, or does it give the status as disabled, or does it
point to a different problem (such as no driver). If the device is merely
disabled, you may need to do nothing more than click on "enable".



"DL" <address@invalid> wrote in message
news:ehdrLLITJHA.5244@xxxxxxxxxxxxxxxxxxxxxxx
The drivers are on the HP site, specific to your model.
You should also have either a recovery partition on your PC, or the disks
required to set your system back to factory supplied state, which
includes all drivers
If all else fails use the HP support chat option, its free

"eny" <eny@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:787B8A74-499C-4DD2-BA56-41481AE5043E@xxxxxxxxxxxxxxxx
I already tried Belarc Adviser and Driver Detective, of course both
charge
for the info. The details on the ethernet controller are as follows:
Device
Instance Id,
PCI\VEN_168C&DEV_0013&SUBSYS_CB2114B9&REV_01\4&22B770D&0&0050,
now in case I need the Intel chipset driver, where do I find it?

"Bob Lucas" wrote:

If Belarc Adviser doesn't identify the Ethernet device, the following
suggestions may (or may not) help.

My first suggestion is to visit the HP System Check for Notebook PCs at
http://h20239.www2.hp.com/techcenter/HP_SystemCheck/hp_syscheck.htm.
Click on "Check my system" and upon completion of the scan, follow the
instructions. Hopefully, the scan will identify missing or out-of-date
drivers - and provide download instructions.

If that doesn't work, open Control Panel, followed by System / Hardware
/ Device Manager. Look for any items with a yellow question mark,
which
might indicate missing drivers - particularly under Network Adaptors
and/or System Devices. If you have problem devices, right click on the
device name and select "Update Driver". Then, allow the wizard to
search the web for suitable drivers. A suitable driver might be
available from the Microsoft driver library.

Incidentally, my Compaq nx6310 has a Broadcom 440x 10/100 Integrated
Controller. If Device Manager on your laptop shows the same Ethernet
hardware, you can download a suitable driver from
http://www.broadcom.com/support/ethernet_nic/downloaddrivers.php. You
will also find a FAQ at
www.broadcom.com/support/ethernet_nic/faq_drivers.php

As a last resort, you could download the trial version of Driver
Detective from http://www.drivershq.com/. When you use that program to
scan your system, it will probably identify out-of-date and missing
drivers. If it identifies a missing driver for your Ethernet
connection, you can click on the download icon to download the correct
driver for your Ethernet network connection. However, you do need to
subscribe to the service, before Driver Detective will allow you to
download any drivers.

If the missing driver is an Intel chipset driver, you will need to
follow special instructions, before you unzip and install the driver.


"DL" <address@invalid> wrote in message
news:uRcBNyCTJHA.1184@xxxxxxxxxxxxxxxxxxxxxxx
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=321852&taskId=135&prodTypeId=321957&prodSeriesId=321850&lang=en&cc=us&submit=Go%20%BB
or http://tinyurl.com/6k8gw9

Its the network driver, which one depends on your o/s, you may aslo
have to refer to the paperwork supplied with your PC.
Otherwise if you download and instal Balarc Adviser it will give a
wealth of info on your system
BTW HP has active chat support

"eny" <eny@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:04B2D1D2-8FBC-4A2E-9E99-F6D3FAF1EDEC@xxxxxxxxxxxxxxxx
The laptop is a compaq nx9010, I downloaded after I reformatted it
all the
drivers with the exception of the ethernet driver, I don't know how
to find
out the motheboard's brand name so I could contact the manufacturer,
do I
need to open the laptop? I tried the Bios and all the network
drivers
that HP
lists under this model but none of them worked

"smlunatick" wrote:

On Nov 21, 8:54 pm, eny <e...@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
I recently formatted my compaq laptop but I am missing the
ethernet
controller driver, I already tried the hp site with no luck, any
suggestions?
Thanks

With your "exact" laptop model number, you will be able the locate
the
entire list of drivers available for your laptop. However, if the
laptop was never delivered with XP on it, HP may not list an XP
driver.












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