Re: Very slow hard drive performance on Acer Aspire 9410

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

Gerry, I checked device manager and I have no exclamation marks. I looked
at the link and I wonderif it might have something in it that is worth
trying. I also have a built in card reader like was mentioned in the
article. I will try disabling it and see if that makes any difference.

Also, last night before giving up and going to bed, I have done a clean
install of Windows XP Service pack 3. I just let the install procedure run
as it wanted. I did not change any options or anything from start to finish.
Immediately after the install completed I attempted copying files from
place to place and the hard drive was very, very slow. A copy of 1 gigabyte
of image files took about 20 minutes. Normally that should take about 1 to
1 1/2 minutes.

The part about the drive carrier in the article is also worth checking. I
will remove my drive from the carrier in the laptop and then reboot and see
what happens. It won't take but a minute or two and it might make a
difference.

Thanks for your suggestions. I appreciate the help from all those that have
responded.


Tom Kennedy

"Gerry" wrote:

Tom

The possibilities in this link are worth reading:
http://www.eventid.net/display.asp?eventid=11&eventno=616&source=Disk&phase=1

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Tom Kennedy wrote:
Gerry, this is from event viewer. I hope it is what you requested.


Event Type: Warning
Event Source: Disk
Event Category: None
Event ID: 51
Date: 11/14/2008
Time: 11:36:05 PM
User: N/A
Computer: LAPTOP
Description:
An error was detected on device \Device\Harddisk0\D during a paging
operation.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 04 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 33 00 04 80 ....3..€
0010: 2d 01 00 00 00 00 00 00 -.......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 de d5 83 12 00 00 00 .ÞÕƒ....
0028: bc 01 01 00 00 00 00 00 ¼.......
0030: ff ff ff ff 03 00 00 00 ÿÿÿÿ....
0038: 40 00 00 82 02 00 00 00 @..‚....
0040: 00 20 0a 12 80 03 20 40 . ..€. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 60 17 ec 88 ....`.ìˆ
0058: 00 00 00 00 30 15 ec 88 ....0.ìˆ
0060: 00 00 00 00 ef ea 41 09 ....ïêA.
0068: 2a 00 09 41 ea ef 00 00 *..Aêï..
0070: 80 00 00 00 00 00 00 00 €.......
0078: f0 00 0b 00 00 00 00 0b ð.......
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........



This is another entry.


Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 11
Date: 11/14/2008
Time: 11:21:51 PM
User: N/A
Computer: LAPTOP
Description:
The driver detected a controller error on \Device\Harddisk0\D.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 04 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 0b 00 04 c0 .......À
0010: 01 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 4e 33 ac 11 00 00 00 .N3¬....
0028: 3b 2c 00 00 00 00 00 00 ;,......
0030: ff ff ff ff 03 00 00 00 ÿÿÿÿ....
0038: 40 00 00 8f 02 00 00 00 @......
0040: 00 20 0a 12 80 03 20 40 . ..€. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 90 66 e8 88 ....fèˆ
0058: 00 00 00 00 60 64 e8 88 ....`dèˆ
0060: 02 00 00 00 a7 19 d6 08 ....§.Ö.
0068: 2a 00 08 d6 19 a7 00 00 *..Ö.§..
0070: 80 00 00 00 00 00 00 00 €.......
0078: f0 00 04 00 00 00 00 0b ð.......
0080: 00 00 00 00 08 03 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........



I hope this helps. Thank you for your response.


Tom Kennedy

"Gerry" wrote:

Tom

You might post copies of the actual Event Viewer reports.

A tip for posting copies of Error Reports! Run Event Viewer and
double click on the error you want to copy. In the window, which
appears is a button resembling two pages. Click the button and close
Event Viewer.Now start your message (email) and do a paste into the
body of the message. Make sure this is the first paste after exiting
from Event Viewer.



--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Tom Kennedy wrote:
DL, thank you for responding. I got my initial drivers from Acer
in Europe. I wonder if XP Service pack 3 had newer drivers and used
them instead. I looked at the event viewer and it shows a huge
number of event 51, event 11 and event 5 listings. I didn't count
but I would guess it is over 100. If I understand correctly, these
events pertain to hard drive errors. I can't prove this but I
don't think it is a hard drive problem in the sense of a hardware
malfunction. I can use the same external drive on my desktop and
it runs about 17 megabytes per second. I can use the same card
reader on the desktop and it works fine. I also tried a smaller
400 gig external drive and it did the same thing. It seems odd
that two separate hard drives and two or three memory cards are all
doing the same thing at the same time. Could it be possible that
a software problem is causing the number 51, 11, and 5 events?

I hate to sound so dumb but I just don't know where to look next.
Long, long ago I was a techie through and through but in the past
few years I have not kept up to date and I really am lost on this
one.


Tom Kennedy


"DL" wrote:

Did you get drivers from Acer or winupdate, if the latter go get
them from Acer
Does Event Viewer reveal anything?

Were the Vista problems just general or something similar?

"Tom Kennedy" <Tom Kennedy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:A53D2728-FFF6-42DF-BA6E-8D08CD789067@xxxxxxxxxxxxxxxx
This is my first post. I may not be giving the needed information
for anyone
to reply. If more information is needed I will gladly provide it.

My Acer Aspire 9410 laptop came with Windows Vista installed. I
have had a
lot of problems with Vista so I decided to change to Windows XP.
The installation seemed to go fine but now the hard drive is very
slow if you are copying a lot of files. I have a small photo
studio and I copy about
4 gig of files for every wedding. On Vista it would take maybe 6
or 7 minutes. On XP it would take probably a couple of hours.

I may not be using the right terms to say this but it is like
there is a buffer that fills up. The first few files may copy
quickly and then suddenly the process slows tremendously and the
time remaining starts to climb very quickly. It behaves the same
no matter what I am copying from or
to. I can copy from C: to C:, from C: to my external drive, from
my external
to C:, from memory card to C:, from memory card to external, it
all acts the
same.

For maybe 30 seconds it goes very well then it nearly stops. I
don't mean it slows down by a tiny bit. It goes from megabytes
per second to seconds
per megabyte. It probably takes 20 seconds just to copy one image
file. The system is basically unusable for my photo editing and
work at my studio
as it is now.

I believe I have installed the latest drivers, and device manager
shows no problems.

The problem does not seem to be intermittent. I have tried the
external drive on different USB ports and it doesn't seem to
matter.

I have researched the problem and have found mention of it on
other sites. Unfortunately the links given to download files that
were supposed to cure the problem were not working. I have no
idea what to do next. If anyone could provide any suggestions or
guidance I would really appreciate it.

Tom Kennedy



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