RE: Unmountable boot volume error - XP DISC?

Mark,
Thank you for the reply. I will give it a shot with my disk this morning.
I have a hunch that it's going to require something more than the Recovery
Console, but you never know. I believe this is still under warranty, so I
can most probably get the machine-specific disk from Dell still at this
point.

I do have one last question (for now). Do you know what causes this error?
It seems to have happened to a great percentage of people. If you know, is
it the fault of the user or something that malfunctions within the OS?

Thank you for your help.

"Mark L. Ferguson" wrote:

You must enter 'recovery console' to do the chkdsk command. Put in a Home
edition CD and boot to it (F12 on a Dell. usaually available from the Dell
BIOS screen). Choose R for repair and the prompt will appear.
If chkdsk is no help, the other REPAIR feature you need is after starting a
full setup from CD (pressing ENTER rather than R). It will be necessary for
the Home edition CD you use to match your machines 'Service Pack Level'
--
Use the "Ratings" system. It helps new users find answers.
http://www.microsoft.com/wn3/locales/help/help_en-us.htm

Mark L. Ferguson MS-MVP
https://mvp.support.microsoft.com/profile/Mark.Ferguson


"Lori" wrote:

I have a wonderful Dell computer, as does everyone else in my family. My
daughter got the dreaded blue unmountable boot volume error tonight and from
all the research I just did here, seems you should use your Windows XP disc,
if you don't have a startup disc, which of course we don't, and then run a
check disk with the command chkdsk/r to fix this. However, we don't know
which disc goes to which computer. Would it matter if we use an Windows XP
disc that came with my computer if they were purchased a few years apart but
both run on Windows XP Home? Will that matter?

I am just so tired from all this leg work...or should I say, eye and brain
work to figure this one out. I saw some links to sites to download registry
fix programs, but not sure which is safe or what to do.

Any help is welcomed, please. Thank you in advance!
.

Relevant Pages

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