Re: Logon Problem after clean reinstall XP

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

A 'clean reinstall' means that your hard disk is erased and then you install all your software from scratch. This procedure does not require a password when performed with a retail Windows CD or DVD.

Since you were apparently using Dell's recovery media, your best bet is to contact Dell technical support. Each OEM has their own way to restore a computer to factory settings, and the method can even vary from model to model.

The error message you encountered is unusual in that it refers to logging on to a domain. That sounds like a computer that was pre-configured to be part of a network. Did you buy this computer directly from Dell?
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Leonard Grey
Errare humanum est

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Juls wrote:
Hi...I can't find help for this at the microsoft support site or anywhere for that matter! The computer is a Dell Latitude D600 laptop...It's running windows media 2005...It was the victim of a very bad virus and after much effort I decided to do a clean reinstall of XP using the recovery disc...The reinstall went fine, but when I rebooted it wanted an administrator password...There never was one so that was odd..it also showed an error message that said the following:

The System cannot log you on due to the following error:
The specified domain either does not exist or could not be contacted.
Please try again or consult your system administrator

After some research I found a way to get into the user accounts during the actual installation, so I ran the install again, created new user accounts, one with administrator rights, and then assigned new passwords..All went well, the system rebooted, I clicked on the administrator account when it asked for that, was almost in and bam..the error above came up and I still can't get in. So I don't think the problem is a password issue.....Searching using that error message returns posts about the same problem after a clean xp install on windows media, but no solutions were forthcoming...So, thank you for reading and I'm open to any ideas anyone may have...
.

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