Re: Blue screen with tech info not BSOD

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Nass
Yes it is Vista, sorry.
I will tell her to return to vendor and thank you for the help
"nass" <nass@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:7ECD9FE8-5BE3-44A9-8A72-60C5D7047C75@xxxxxxxxxxxxxxxx


"Grampy Pete" wrote:

Hello
Below is the message my friend gets when she is on line then the pc
restarts.
It is a new Compaq with xp home sp1.
Could someone tell me what this means and how to 'correct it'/ or return
it.
Thank you

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: c2
BCP1: 00000007
BCP2: 0000110B


BCP3: 080AOOOO
BCP4: 9FF01008
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini083008-01-dmp
C:\Users\Nedra Lopes\AppData\Local\Temp\WER-45443-0.sysdata.xml
C:\ Users\Nedra Lopes\ AppData\Local\Temp\WERF95B.temp.version.txt

--
Grampy Pete

Pete this a Vista operating system Not XP Home it may be Vista Home LOL

If it is under warranty still I will recommend take to the vendor to check
it up for her.
Read this info here:
Either a bad Driver for a hardware or an Overheated System, also a Bad RAM
or Corrupt Page File can cause this scenario to happen!
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1491855&SiteID=17

http://forums12.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=109447627+1220474665351+28353475&threadId=1196482
http://www.vistax64.com/vista-performance-maintenance/121181-unexpected-shutdown-bluescreen.html

HTH
nass
---
http://www.nasstec.co.uk



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