XP Home sp3 "access is denied"

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Morning Everyone,

Newbie here.

Okay......so sp3 won't finish it's install, and shows the error "access
is denied."

I read Article 949377 and did resolution methods 1 and 2 (this one made
me very nervous). I tried installing it in safe mode and it won't do it
there either.I then tried method #3 but I don't have an entry in System
Restore named Guided Help (Registry Backup)---nothing like that. I can't
access any Restores previous to this month.

I was going to attempt and online chat with MS but my XP came with the
computer from Dell. My warranty expired a while ago though and I;'I'm
not sure they'll talk to me.

Any suggestions?

Thanks for any advise offered.

bonnie


.

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