RE: dwi.exe error
- From: nass <nass@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 10 Jul 2008 01:25:01 -0700
"sheila4typing" wrote:
Sorry if I am in the incorrect area, however I have also posted this message
in the General area and thought that maybe that was the incorrect place to
post.
I am having a problem when I shut off or restart my computer. A message
flashes about dwin.exe and dll initialization error. It does not stop my
computer from shutting down it only flashes real fast and then shuts down or
restarts. It is a brand new Vostro 1500 with Windows XP home edition. The
only programs on there so far are PC tools, AVG, Ad-aware, Spybot, and some
windows updates which is up to SP3. I have went into the startup and
unchecked everything one at a time to see if one of the programs in startup
was doing it but I guess not because I still get this message. Can you tell
me how to stop getting this message?
Thank you
Hi,
We need the exact error message to be able to pin point if it an operating
system file/process running or malware renamed itself to appear as Operating
system core file.
What happen if you Restore your system to an earlier point, does it help rid
of the error?
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.
How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx
HTH.
nass
---
http://www.nasstec.co.uk
.
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