Re: Norton Ghost problem

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I was a fan of GHOST starting in the late 1990s, and own several verisons up
through 2003. But, unlike its predecessors 2003 gave me nothing but
trouble, including not recognizing all paritions, even though they were
FAT32, and not reliably recogniziung my external USB drives. I switched to
Acronis TrueImage.

But, back to your GHOST 2003 problem. I am a bit puzzled when you say that
after the GHOST error the external drive was not accessible. GHOST just
writes files to a drive, ordinary files. It does not mess around with the
partition table of that drive. Thus, if an external drive does not appear
accessible, but used to, I would suspect (1) USB cable, (2) USB controller
on motherboard on on external drive, (3) power soruce for external drive,
(4) external hard drive itself. Get a an know-good external hard drive, and
try it on the same USB port with the same cable. Does it work? Try a new
USB cable and a new USB port with the old hard drive. If the power supplies
are compatible, also try swapping them.

As you might be aware, GHOST 2003 can run in two modes, initiated within
windows and directly from two floppy disks. I never could get the version
from within windows to even see all paritions, so I played with the floppy
disk set. That actually worked, so long as I sent the image to another
internal device (e.g., second hard drive, ZIP, CD). It would only sometimes
work with USB, and sometimes is not good enough for a backup and restore
system. However, that could be specific to my motherboard or something like
that, since it sounds like GHOST 2003 used to work for you with USB.

Thus, my first suggestion is to take the floppy set you created when you
first installed GHOST 2003 and give it a try. If you did not make a set,
try making them now. However, if part of the GHOST program is corrupt,
coping it to a floppy will not fix it.

My second suggestion is to run a CHKDSK /R on all partitions inside the PC
and on the external hard dirve. This will not work from within windows, if
the partition is in use. So, close all user programs, including windows
explorer. Also, for the parition with the operating system, you will be
asked if you want to do this during a reboot. Say yes, then reboot. Upon
returning to windows, run CHKDSK without the /R on the same partitions.
Even if the previous CHKDSKs found errors, this one should not, since in
theory the /R option should have fixed them. If errors are still found,
this might be a sign of the disk failing.

My third suggestion is to uninstall/reinstall GHOST 2003, then do a live
update to be sure that you have ther latest version. Then, try it again.



"George" <null@xxxxxxxx> wrote in message
news:05mdnUYKk-pZmdfVnZ2dnUVZ_u2dnZ2d@xxxxxxxxxxxxxxxx
Using Norton Ghost 2003 on a Windows XP SP2 notebook.

When I try to use Backup, I get as far as the DOS screen, which
stays up 3 or 4 seconds, then returns into Windows without running
Ghost.

When I try to use Clone, all activity stopped at 39% completion,
it just sat there, and I had to use Ctrl-Alt-Del to boot back into
Windows. But worse than that, the target drive, an external drive
connected to USB, now is not accessible. Error message reads
"File or directory is corrupted and unreadable".

How can I get Ghost to make a backup or clone?

Thanks for any help.

George




.



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