Re: SP3 DESTROYED MY COMPUTER!

brotherdave wrote:
I have a WINDOWS XP PRO computer I built in the spring 2003. It
had a motherboard failure once about 30 days after switching it on,
I ditched the original AOPEN motherboard for a used OEM Gateway
Intel D850 early version with a 1.8 Pentium 4 which I liked a lot
so I then upgraded to a brand new D850EMV2 which at that time was a
really good board with just over 1 GIG of 1033 Rambus and a Pentium
4 2.4 chip. This computer setup ran error free from late 2003
until about three weeks ago when SP3 got installed through Windows
Update. No problems before SP3 ever. Great machine.

Since then, nothing and I mean but trouble. First my TrendMicro
would not do a virus scan all the way through. I thought hmmm.
But that was only the beginning.

Then I started getting BSOD errors. Never had them before. Tried
a system restore. Still got BSOD errors. The computer seemed
slower than usual like it was bogged down. Checking Task Manager I
could not find anything running using processor or memory to
account for the sluggishness, but it was behaving just like it was
out of resources including freezing and sometimes no cursor.

I next tried a REPAIR which it won't complete as it gives errors in
repair and won't finish. It gets about 92% of the way through the
repair and then gives an error.

I next tried deleting the file that was causing the TrendMicro scan
issue and now it won't boot. It apparently was the IDE driver and
now the drive won't start.

Now it won't boot at all, the splash screen loads and then it goes
right to BSOD. The error says it can't find the drive. This sucks.

I have a friend whose machine does pretty much the same thing
except theirs just boots over and over all by itself.

Some of this is my fault. But not all.

I give up!

Funny that a machine that ran flawlessly for over 4 years got
trashed by SP3. Unlike many of the reports mine is a Pentium 4,
which was a pretty good machine at the time I built it...and ran
great until SP3. It was a very usable and stable machine.

I have backups on most of my documents. But when I think of all
the time and money it is going to take to get this thing working
again I want to scream.

Worst part of all this is that even if I could get XP to reinstall
(which I can't because I already tried that) I don't have ANY MORE
XP PRO installs left on my license anyway. You only get three
installs and since I've changed boards twice already I don't have
any more installs left.

So I'm torn between spending a couple of hundred for a new hard
drive and a new XP license or just giving up on MS completely and
buying a Mac.

Now the machine won't boot at all yielding a BSOD all the time. It
won't run the Repair all the way through saying there is a DLL
error.

It won't boot at all. It can't even find the drive apparently.

Thanks Microsoft. I'm really upset about this. Really, REALLY.

Did you prepare for the 1174+ updates that were all going to be installed at
once - or just go for it and hope for the best?

A place to get FREE support for SP3 installation issues *from Microsoft*...
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131


WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717

Release Notes for Windows XP Service Pack 3
http://download.microsoft.com/download/c/d/8/cd8cc719-7d5a-40d3-a802-e4057aa8c631/relnotes.htm

Key things to note:

Internet Explorer:
"If you have installed Windows Internet Explorer® 7 or a beta version of
Internet Explorer 8, and then install Windows XP SP3, you cannot uninstall
Internet Explorer. To avoid this, ensure Internet Explorer 7 or a beta
version of Internet Explorer 8 is not installed before installing Windows XP
SP3. If you have already encountered this issue, uninstall Windows XP SP3,
uninstall Internet Explorer, and then reinstall Windows XP SP3."

Windows XP Media Center Edition 2002:
"If you install Windows XP SP3 on a computer running Windows XP Media Center
Edition 2002 with SP1, Windows XP Media Center Edition may malfunction. To
avoid this, install Windows XP SP2 before you install Windows XP SP3. If
this issue has already occurred, uninstall Windows XP SP3, install Windows
XP SP2, and then reinstall Windows XP SP3."

It seems some people are unable to get further updates after installing
SP3... Seems some have experienced a symptom similar to doing a repair
installation on Windows XP - and the same fix seems to work for them for
that...

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation
http://support.microsoft.com/kb/943144

Some people experience an "endless reboot" issue...

From PA Bear [MS MVP]:
Workarounds:

http://msinfluentials.com/blogs/jesper/archive/2008/05/08/does-your-amd-based-computer-boot-after-installing-xp-sp3.aspx
[NB: The above has been updated many times and now includes "a small tool
that will detect the IntelPPM problem and mitigate it before installing
[WinXP SP3]."

1. Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD.
2. After booting into Safe Mode:
Start --> Run --> (copy/paste)
sc config intelppm start= disabled
--> OK --> Reboot into normal (Windows) mode.

Other references include:
.. http://aumha.net/viewtopic.php?p=187790#p187790
..
http://msinfluentials.com/blogs/jesper/archive/2008/05/08/does-your-amd-based-computer-boot-after-installing-xp-sp3.aspx
.. http://www.theregister.co.uk/2008/05/09/windows_xp_sp3_reboots_crashes/
..
http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9084418
.. You receive a "Stop 0x0000007E" error message after you upgrade to Windows
XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based computer
(Revised 06 May-08)
http://support.microsoft.com/kb/888372

Good luck!

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


.

Relevant Pages

  • Re: SP3
    ... If your copy of Windows is legit and genuine, ... Windows XP Service Pack 3 Preview actually contains security updates and ... do with the final release of Windows XP SP3 other than the random comments ... computer and get the newest hardware driver and install it. ...
    (microsoft.public.windowsupdate)
  • Re: Windows XPs SP3 is Malware!
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    (microsoft.public.windowsxp.help_and_support)
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    ... I'd recommend that you open a free WinXP SP3 support incident, ... Windows XP | select Windows XP Service Pack 3 ... firewall and turned ON Windows firewall. ... When I tried to install SP2 I was unable to get it thru Windows Update. ...
    (microsoft.public.windows.inetexplorer.ie6.browser)
  • Re: Request opinion from and MS-MVP re: XP SP3
    ... clean it up and prepare for SP3. ... Windows XP Service Pack 3 Network Installation Package for IT Professionals ... Internet Explorer 8, and then install Windows XP SP3, you cannot uninstall ...
    (microsoft.public.windowsxp.help_and_support)
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    (microsoft.public.windowsxp.general)