Re: explorer.exe problem on SP 3
- From: "Mark L. Ferguson" <MarkLFerguson@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 1 Jun 2008 07:44:53 -0500
You have some of the symptoms of a corrupt profile. Copy your profile to a new one and test. There is no reason why you couldn't go back if it was not satisfactory.
811151 - How to Copy User Data to a New User Profile: http://support.microsoft.com/default.aspx?scid=kb;en-us;811151
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click the Ratings button. Voting helps the web interface.
http://www.microsoft.com/wn3/locales/help/help_en-us.htm see ''rate a post''
Mark L. Ferguson
"Anton Philidor" <AntonPhilidor@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:61F68A5C-4CFF-4D0F-859C-359D596A525D@xxxxxxxxxxxxxxxx
I installed SP3 using one identity. Now whenever I click on Tools when I'm
in a folder on the hard drive, I get a message reading:
Explorer.exe application error
The exception unknown software exception (0xc00000fd) occurred in the
appliucation at location 0x7e4185da.
The last string of characters can change, I think, but the exception is
always filled with 0's.
And I have the OK/Cancel choice. If I click Cancel the taskbar disappears
and I have to log out via the task manager. The cursor goes under the
exception message, so if I guess correctly where the OK button is I can click
on it and the exception message disappears and there's no problem.
Wait, please. It gets better.
If I go to another identity, not the one in which I downloaded and installed
SP 3 (which, by the way, installed a version of explorer.exe ending in 5512.)
I can open Tools without any trouble.
I hope thjis makes more sense to you than it does to me.
.
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