Re: Windows Unable To Recognize Scanner Driver

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

JS, I tried using 'Copy Shop' as you outlined, and indeed it does list my
Epson scanning software which is called "Smart Panel", and it also properly
recognizes the scanner make and model (Epson Perfection 1250), but to tell
you the truth, it's hardly "perfection". lol

Anyway, when I selected to scan a color photo, Irfan View tried and tried to
reach the scanner but eventually gave me a message that it couldn't find the
scanner, although it listed it in the options. Actually, a message popped
up saying "Irfan View encountered a problem and had to be shut down".

I just tried it again, and this time, when I go to 'Copy Shop' and click
"select TWAIN source", and then select the scanner itself.... nothing
happens. The first time I tried it, Irfan View tried to scan, but now it
won't try. I think it knows there's something wrong with Twain and wants
nothing to do with this problem. lol

Anyway, I have to put this pain in the ass issue to bed for tonight, and put
myself in bed for the night in a couple of hours. In the meantime, I need
some down time. Have a great night. And thanks again for so much effort.

Dan


"JS" <@> wrote in message news:OX%23DBJ6vIHA.5096@xxxxxxxxxxxxxxxxxxxxxxx
By selecting Twain Source from the file menu it should load your
Epson software and then scan.

If you choose the 'Copy Shop' option also in the file menu you have the
ability to bypass the Epson software and directly scan a photo into
IrfanView.
Try 'Copy Shop' and let me know what happens.
Note that 'Copy Shop' will list both your Epson Photo editing/scanning
software
and the hardware name (make & model) of your scanner when you click on
Copy Shop's 'Select Twain Source' button.
You should choose the Epson hardware option.

For instance on my PC the Photo editing/scanner software is named:
'HP Precisionscan Pro 3.1'
The second entry in Copy Shop's 'Select Twain Source' list is my scanner
make and model which shows as:
'WIA-Hewlett-Packard Scanjet 5470C 1.0'

So for me using Copy Shop I select the second entry when asked to
select a Twain Source. I then check the 'Show Twain Preview' box.
(I check this option so the scanned image does not go directly
to the printer, but instead is displayed in IrfanView).
Next I click the 'Start' button located a the bottom of the Copy Shop
window to start the scan.

JS

"Danno" <danreardon@xxxxxxx> wrote in message
news:ITJ_j.166319$rd2.137685@xxxxxxxxxxxx
Well JS, you're not gonna believe this, but I tried every single thing
you outlined for me, and still.... that damned scammer won't work. I
uninstalled and re-installed all software exactly as detailed, and I
still get the message that the Twain application can't be found. Yet
it's there right in front of the nose of the Smart Panel (the software
that needs Twain).

I also downloaded Irfan View and clicked "Select TWAIN Source". Both
Twain and the scanner itself appeared as options. When I select either
of them and try to scan something, I still get the same error message.
But one more question. When I select a TWAIN source, what should I
expect Irfan View to do? Because it doesn't seem to do anything when I
select a TWAIN source. Maybe it too can't connect with TWAIN.

Dan


"JS" <@> wrote in message news:O2eqXq4vIHA.5096@xxxxxxxxxxxxxxxxxxxxxxx
Just though of another way to test your twain software install.
There a graphics editor named IrfanView.
http://www.irfanview.com/

If you download, install and run this software,
located in the menu bar is an option named 'File'.
On selecting the 'File' option you should find an
option (near the bottom of the list) to select
'Select TWAIN Source', click on this option
and a popup should then display valid Twain sources
like you scanner. If you see your scanner listed,
select it, and then try to scan an object (Photo).

JS

"Danno" <danreardon@xxxxxxx> wrote in message
news:0pD_j.165955$rd2.47799@xxxxxxxxxxxx
Ok thanks JS. I'll try that sequence exactly... tonight just to ensure
I don't screw anything up during the afternoon when I need my computer
for sure.

I'll let you know the results. Stay tuned!

Thanks again.

~d


"JS" <@> wrote in message
news:%23KMUk11vIHA.576@xxxxxxxxxxxxxxxxxxxxxxx
Ok, this is the way I would do it given the info you provided.
First check Epson's web site for the latest drivers and software
and download to a folder.

Now follow these steps
1) Disconnect the scanner.
2) Uninstall the software and twain drivers.
3) Remove any folders/files related to the twain drivers or scanner
software.
4) Check Device Manager and remove any entries if necessary.
5) Create a Restore Point
6) Scan registry using the brand name/make of the scanner as key word
for search.
(Delete any entries found, but be certain it's a scanner related
entry)
7) Reboot the PC and once again check Device Manager, it should show
noting for the scanner.
8) Now reinstall the software and twain drivers.
9) Shutdown the PC.
10) With the PC power off, connect the scanner and then restart/boot
to Windows.

JS

"Danno" <danreardon@xxxxxxx> wrote in message
news:0tC_j.295938$pM4.141883@xxxxxxxxxxxx
Well I'm still having no luck. The device manager says the scanner's
driver is in place and that the hardware is working properly. But
the Smart Panel software can't find the driver. The software is
there... the driver is there, but the two are not communicating.
I've tried every way I can think of to uninstall all the software and
re-install it, but to no avail.

I'd sure appreciate any further advice. It would be nice to scan
documents I need for work.

Thanks again,
Danno


"Danno" <danreardon@xxxxxxx> wrote in message
news:8q_Yj.157338$Cj7.110261@xxxxxxxxxxxx
This time, no I don't think I deleted the directory. I'm pretty
sure I went down that path while trying earlier this week though.
I'll try it again today, and this time, I'll delete the directory
too. I'll let you know what happens.

Thanks again!
Danno


"JS" <@> wrote in message
news:ulR$HQ3uIHA.2292@xxxxxxxxxxxxxxxxxxxxxxx
Did you delete the directory which contains the Twain drivers as
part of the uninstall process?

JS

"Danno" <danreardon@xxxxxxx> wrote in message
news:i5_Yj.157323$Cj7.45249@xxxxxxxxxxxx
Thanks JS, but I've tried that until I'm blue in the face... to no
avail.
In fact I just tried it now, one more time... at your suggestion.

Device Manager says the scanner is installed and is working
properly. It
says the driver is
(Twain) is there. And the entire uninstall and re-install of
Epson's Smart
Panel software went ahead smoothly. But again.... Smart Panel
can't seem to
find the Twain driver.

This is a mystery to me, since it all worked well in the past.
The
operating system was freshly installed a little over a month ago,
and the
scanner has worked since then. When I disconnect the scanner,
windows
detects that it has been removed, and windows also detects when I
reconnect
the scanner.

Any further suggestions would be welcome.
Danno



"JS" <@> wrote in message
news:OhOs0tpuIHA.1936@xxxxxxxxxxxxxxxxxxxxxxx
Try disconnecting the scanner, then uninstall the scanner
software & twain drivers.
After the install shut the PC down, then connect the scanner and
reboot.

JS

"Dan Reardon" <danreardon@xxxxxxx> wrote in message
news:tVCYj.153195$Cj7.72202@xxxxxxxxxxxx
Hello,

For some reason my scanner won't work anymore. When I try to
use it, I get the following message:

"C:\Program Files\EPSON\Smart Panel\File.exe\:"/T:EPSON TWAIN 5"
Application can't be found."

When I check Device Manager, it shows the correct scanner and
indicates that the driver is in place.
When I remove and re-install the Twain driver, the message I get
in the notification area is that new hardware has
been found and that it is ready to use. I haven't moved any
files from where they were installed by the installation
software for Smart Panel, nor by the Twain installer.

I'd sure appreciate any advice as to what could be the problem.

Thanks in advance,
Danno

























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