Re: Windows Unable To Recognize Scanner Driver

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Well JS, you're not gonna believe this, but I tried every single thing you
outlined for me, and still.... that damned scammer won't work. I
uninstalled and re-installed all software exactly as detailed, and I still
get the message that the Twain application can't be found. Yet it's there
right in front of the nose of the Smart Panel (the software that needs
Twain).

I also downloaded Irfan View and clicked "Select TWAIN Source". Both Twain
and the scanner itself appeared as options. When I select either of them
and try to scan something, I still get the same error message. But one more
question. When I select a TWAIN source, what should I expect Irfan View to
do? Because it doesn't seem to do anything when I select a TWAIN source.
Maybe it too can't connect with TWAIN.

Dan


"JS" <@> wrote in message news:O2eqXq4vIHA.5096@xxxxxxxxxxxxxxxxxxxxxxx
Just though of another way to test your twain software install.
There a graphics editor named IrfanView.
http://www.irfanview.com/

If you download, install and run this software,
located in the menu bar is an option named 'File'.
On selecting the 'File' option you should find an
option (near the bottom of the list) to select
'Select TWAIN Source', click on this option
and a popup should then display valid Twain sources
like you scanner. If you see your scanner listed,
select it, and then try to scan an object (Photo).

JS

"Danno" <danreardon@xxxxxxx> wrote in message
news:0pD_j.165955$rd2.47799@xxxxxxxxxxxx
Ok thanks JS. I'll try that sequence exactly... tonight just to ensure I
don't screw anything up during the afternoon when I need my computer for
sure.

I'll let you know the results. Stay tuned!

Thanks again.

~d


"JS" <@> wrote in message news:%23KMUk11vIHA.576@xxxxxxxxxxxxxxxxxxxxxxx
Ok, this is the way I would do it given the info you provided.
First check Epson's web site for the latest drivers and software
and download to a folder.

Now follow these steps
1) Disconnect the scanner.
2) Uninstall the software and twain drivers.
3) Remove any folders/files related to the twain drivers or scanner
software.
4) Check Device Manager and remove any entries if necessary.
5) Create a Restore Point
6) Scan registry using the brand name/make of the scanner as key word
for search.
(Delete any entries found, but be certain it's a scanner related entry)
7) Reboot the PC and once again check Device Manager, it should show
noting for the scanner.
8) Now reinstall the software and twain drivers.
9) Shutdown the PC.
10) With the PC power off, connect the scanner and then restart/boot to
Windows.

JS

"Danno" <danreardon@xxxxxxx> wrote in message
news:0tC_j.295938$pM4.141883@xxxxxxxxxxxx
Well I'm still having no luck. The device manager says the scanner's
driver is in place and that the hardware is working properly. But the
Smart Panel software can't find the driver. The software is there...
the driver is there, but the two are not communicating. I've tried
every way I can think of to uninstall all the software and re-install
it, but to no avail.

I'd sure appreciate any further advice. It would be nice to scan
documents I need for work.

Thanks again,
Danno


"Danno" <danreardon@xxxxxxx> wrote in message
news:8q_Yj.157338$Cj7.110261@xxxxxxxxxxxx
This time, no I don't think I deleted the directory. I'm pretty sure
I went down that path while trying earlier this week though. I'll try
it again today, and this time, I'll delete the directory too. I'll
let you know what happens.

Thanks again!
Danno


"JS" <@> wrote in message
news:ulR$HQ3uIHA.2292@xxxxxxxxxxxxxxxxxxxxxxx
Did you delete the directory which contains the Twain drivers as part
of the uninstall process?

JS

"Danno" <danreardon@xxxxxxx> wrote in message
news:i5_Yj.157323$Cj7.45249@xxxxxxxxxxxx
Thanks JS, but I've tried that until I'm blue in the face... to no
avail.
In fact I just tried it now, one more time... at your suggestion.

Device Manager says the scanner is installed and is working
properly. It
says the driver is
(Twain) is there. And the entire uninstall and re-install of
Epson's Smart
Panel software went ahead smoothly. But again.... Smart Panel can't
seem to
find the Twain driver.

This is a mystery to me, since it all worked well in the past. The
operating system was freshly installed a little over a month ago,
and the
scanner has worked since then. When I disconnect the scanner,
windows
detects that it has been removed, and windows also detects when I
reconnect
the scanner.

Any further suggestions would be welcome.
Danno



"JS" <@> wrote in message
news:OhOs0tpuIHA.1936@xxxxxxxxxxxxxxxxxxxxxxx
Try disconnecting the scanner, then uninstall the scanner software
& twain drivers.
After the install shut the PC down, then connect the scanner and
reboot.

JS

"Dan Reardon" <danreardon@xxxxxxx> wrote in message
news:tVCYj.153195$Cj7.72202@xxxxxxxxxxxx
Hello,

For some reason my scanner won't work anymore. When I try to use
it, I get the following message:

"C:\Program Files\EPSON\Smart Panel\File.exe\:"/T:EPSON TWAIN 5"
Application can't be found."

When I check Device Manager, it shows the correct scanner and
indicates that the driver is in place.
When I remove and re-install the Twain driver, the message I get
in the notification area is that new hardware has
been found and that it is ready to use. I haven't moved any files
from where they were installed by the installation software for
Smart Panel, nor by the Twain installer.

I'd sure appreciate any advice as to what could be the problem.

Thanks in advance,
Danno





















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