Re: Blue Screen
- From: "Gerry" <gerry@xxxxxxxxxx>
- Date: Wed, 21 May 2008 13:48:08 +0100
Background information on Stop Error message:
http://msdn2.microsoft.com/en-us/library/ms795746.aspx
0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
A system thread generated an exception which the error handler did not
catch. There are numerous individual causes for this problem, including
hardware incompatibility, a faulty device driver or system service, or
some software issues. Check Event Viewer (EventVwr.msc) for additional
information.
Source: http://aumha.org/a/stop.htm
Background information on Stop Error message 0x8E
http://msdn2.microsoft.com/en-us/library/ms794023.aspx
Can you access Windows in Safe Mode? Assuing you can some suggestions.
Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?
Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not checked.
Remove any dust bunnies from inside the computer casing using an Air
Duster and check all fans are running.
Check the hard drive for bad sectors by running chkdsk /f /r
You need to be aware that running chkdsk can take hours
Faulty RAM. You might test your RAM memory
http://www.memtest.org/
http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
The Shadow wrote:
Yesterday, I installed antivirus software on my laptop. After doing
so and restarting my computer, I began to look at the features of
this software. I had had the computer on for about 5 or 10 minutes
when a blue screen appeared for about 2 seconds, and then my computer
restarted. When it restarted, it didn't even get to the loading
screen for XP before the same blue screen appeared, again for only
two seconds, and my computer again restarted. I've already tried
booting my computer in safe mode but the same blue screen appears.
My only guess for the cause of the problem is that before installing
the new antivirus software, I had to uninstall my previous antivirus
software and firewall, then during installation, I was required to be
connected to the internet. Though my knowledge of computers is
limited, my assumption is that a picked up a virus during that period
of installation, and it is hindering my startup.
My laptop is a Toshiba Satellite A105 - S2061 running XP. It has an
Intel Celeron M processor and an ATI graphics card. The only changes
made recently to my computer, were uninstalling "Avast antivirus home
edition" and "Zonealarm Firewall" and installing "CA internet
Security Suite Plus 2008," which includes anti-virus, anti-spyware,
firewall, anti-spam, and others.
The message read,
"A problem has been detected and windows has been shut down to prevent
damage to your computer. etc."
And gave the error code,
"STOP: 0x0000007E (0xC0000005, 0x805C607B, 0xFAFE51E8, 0xFAFE4EE4)"
I have not regularly backed up my computer as I now see I should
have. If I could retrieve the data from my computer that would be
great. Thank you for your help.
.
- References:
- Blue Screen
- From: The Shadow
- Blue Screen
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