cannot login to support.microsoft.com page

I cannot login to support.microsoft.com page, also I cannot access the
"Microsoft Knowledge Base".

I always get the error message: Internet Explorer
cannot display the webpage. I run "Network Diagnostics for Win XP" and I got
the message:"Windows did not detect any problems with your internet
connection over HTTP and HTTPS, but was not able to make a successful
conection over FTP. The most likely cause of this problem is that firewall
client running on your machine is blocking the necessary FTP ports".

HTTP, HTTPS, FTP connectivity
warn FTP (Passive): Error 12031 connecting to ftp.microsoft.com: The
connection with the server was reset
info HTTP: Successfully connected to www.microsoft.com.
warn HTTPS: Error 12037 connecting to www.passport.net: The date in the
certificate is invalid or has expired
info HTTPS: Successfully connected to www.microsoft.com.
warn FTP (Active): Error 12031 connecting to ftp.microsoft.com: The
connection with the server was reset
error Could not make an FTP connection.

NOTE: In Advanced tab (in Internet Options) the "Enable FTP folder view" and
"Use passive FTP" are checked. I use the Windows Firewall (on (recomended))
in Win XP Pro SP2.

I temporarily disabled Windows Firewall, but this didn't fix the problem.

Any suggestions would be most appreciated.

Thanks in advance.

.

Relevant Pages

  • Re: Internet Connection Error
    ... Running RSOP gives me the expected results (correct proxy settings etc). ... Running Firefox as the same user lets me connect the the internet through ... HTTP, HTTPS, FTP Diagnostic ... warn HTTP: Error 12029 connecting to www.hotmail.com: A connection with the ...
    (microsoft.public.windowsxp.security_admin)
  • Re: Apache webserver outage - need help with forensics
    ... > Bob Brennan wrote: ... > You don't say where or how the box is connected to the Internet... ... Hi Andy - my connection is through a static IP leased from Demon, ... showed mail and ftp working as normal and http just plain not there. ...
    (Fedora)
  • Re: FTP problem
    ... >Nick wrote: ... >> i am connected to the internet having a static IP ... >> what do i have to do to connect from an external comp i.e establish a ftp ... >> connection from a comp on the internet?? ...
    (microsoft.public.windowsxp.general)
  • Re: Terminate inet control activity instantly
    ... I have this code in the form unload to close down the connection - ... but if the Internet is very slow the program hangs and wont ... FTP timeouts still cannot be changed. ... - Look for FTP code that is not based on WinInet API. ...
    (microsoft.public.vb.general.discussion)
  • Re: internet explorer not connecting
    ... either use firefox or save it on a disk from another ... I didn't know about Connection Diagnostics. ... HTTP, HTTPS, FTP connectivity ...
    (microsoft.public.windowsxp.help_and_support)
Loading