Re: Computer won't boot -- no error message


Anna wrote:
"Natter91" <Natter91@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A09E7392-8806-441B-A5D4-EA5EF97357EC@xxxxxxxxxxxxxxxx
My computer was working normally until it just turned off. Now, when I
press
the power button, the computer will turn on, but it won't start up. The
monitor is blank and on standby, like it is when it isn't getting
anything
from the computer.

The light on the motherboard is on. All of the fans are working,
including
the one on the video card. Nothing that is attached by USB gets power,
except
for a brief flash right when I turn it on. My keyboard, which is PS/2,
doesn't turn on either.

I did try changing the RAM, but that didn't work. I also tried switching
the
monitor on a suggestion from someone else, but that didn't change
anything
either.

My hardware that I can remember:
Motherboard: Asus P4C800-E Deluxe
CPU: Pentium IV 3.2 GHz
Video Card: Ati Radeon 9600 Pro

Thanks!


Natter91:
Do this...

1. After powering off the machine and removing the A/C cord from the wall
socket...

2. Disconnect the HDD from the system; ditto for any optical drive(s),
floppy drive, and any other storage devices, printer, etc.

3. Work with only the power supply connected, your RAM, your video card &
monitor, (you can leave your mouse/keyboard connected), but nothing else.
No
other peripherals, OK?

4. Power on the machine.

What happens? Do you get any kind of screen display at all or just a
black
screen?

If you do get a screen display can you access the BIOS and manipulate
through the settings there for a period of time? Any problems at this
point?

And the CPU fan is going, right?

If you are able to access the BIOS, check the temperatures shown in the
BIOS display. Any problem here?

If still "dead in the water" it's most likely the processor or the
motherboard; usually the latter.
Conceivably it could be a defective PS even though you're apparently
getting power to the system.

The problem here is that the only way you can definitively tell what's
causing the problem is by substituting components, usually not a
practical
thing for the average user.
Anna


"Bill in Co." <not_really_here@xxxxxxxxxxxxx> wrote in message
news:%23e3GkNFuIHA.1768@xxxxxxxxxxxxxxxxxxxxxxx
If he is able to access the BIOS, that indicates the CPU is functioning,
at least to that level, obviously. But I am curious to know how many
CPUs could do that (allowing access to BIOS means the CPU is functioning)
but still be defective beyond that in practice. But I haven't seen
enough data to really know.


Accessing the BIOS in & of itself does *not* exclude the possibility of a
defective CPU. We've encountered a number of instances where we were dealing
with a defective processor under those circumstances. As you may have noted
I suggested that should the user be able to access the BIOS he or she should
remain in that area "for a period of time". It's one of the diagnostic
procedures (admittedly somewhat crude, but possibly useful for end-users)
we've used in these situations that sometimes will expose or at least give
some indication of a defective processor in that a black screen will return
during this time. Anyway, it's useful to check CPU temperature while in the
BIOS.

As I've indicated, (again, based on my experience), if it is a hardware
failure (the system is "dead in the water"), in most cases it's the
motherboard rather than the processor. But, again, that's not definitive by
any means. And the problem is as I've indicated in my last paragraph of my
response to the OP.
Anna
Anna


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