Re: System Completely Freezes or Spontaneously Reboots
- From: "Gerry" <gerry@xxxxxxxxxx>
- Date: Tue, 13 May 2008 08:45:48 +0100
C.M.
I would have said your problem could well be something you already seem
to have discarded. Excessive use of the pagefile.
Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?
You should be able to gather more information from Task Manager. With
the Processes tab open select View, Select, Columns and check the boxes
before Peak Memory Usage and Virtual Memory size. What are the figures
for the 6 processes using the largest amounts?
If one of your programmes has a memory leak leaving the computer on 24/7
will exacerbate the problem, which you might otherwise live with.
I would be interested in seeing a Disk Defragmenter report. Open Disk
Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as it
is more informative.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
C. M. wrote:
Hi,
I already have BSOD rebooting disabled. I've had BSOD's before, and
like you said, they happily sit there until I awake. So that isn't
likely the case here (I even wish it were.. I would love to have
_any_ diagnostic info to help me figure out the problem!) And I do
not, to the best of my knowledge, have anything that would force a
reboot either, and I am on a UPS and set up so if the power fails
longer than 5 mins, everything shuts down in an orderly manner, and
_stays_ shut off until I restart everything. Plus, such events _do_
get logged to the system log. These freezes and reboots do not.
Regarding it being a possible hardware issue.. as I've said, I've
swapped out just about everything with my other PC. Mainboard, RAM,
video card, etc. The only thing I have not swapped are the disk
drives and power supply. When swapped, it's still this PC that
reboots or freezes, the other one continues to operate fine. I can
even install and play the same games on the other one without it
freezing. The only real difference is the other PC is Windows 2000,
this one is Windows XP--which is why I came to the XP help and
support community ;-)
In truth, the way it acts is what makes me think it's software. If it
were hardware, it would more likely be either totally random or more
immediate when it freezes. But as it always happens about 10-20 mins
into the game running.. My thought was that something is not
releasing resources which will eventually run out.. Not right away,
but a little bit into the game as it slowly gobbles everything up. If
it were just in one game, I'd figure the game itself had the problem.
But since it's in several, my natural assumption would be the middle
man--the drivers and Direct-X--between the game and the video
subsystem. Similarly, the fact that it only seems to happen with
games sporting 3-D graphics and using Direct-X, but not other 3-D
applications or OpenGL, makes me think more and more it's something
with Direct-X, not hardware. I even considered maybe the GPU is
flakey or overheating under the stress of the 3-D, but between
swapping hardware and the fact it doesn't affect OpenGL or other 3-D
engines, just Direct-X, further makes me think it's software. (I
still have not ruled out hardware, though. I just think it's
unlikely.)
Any other thoughts or suggestions?
Regards,
"Ken Blake, MVP" <kblake@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:nr0i2499etbo6b4t53hsvsvip1qtnjq9jo@xxxxxxxxxx
On Mon, 12 May 2008 22:48:20 -0400, "C. M."
<shadowlord1972@xxxxxxxxx> wrote:
Hi,
I've been trying to solve this for almost two weeks now, but I'm
completely at a loss of what else to try. I'll give the symptoms,
what I've already tried, and what my lines of thought and
troubleshooting have been thus far..
First, very rarely, my system will spontaneously reboot.
If your computer is restarting spontaneously, you are presumably
blue-screening, and you are set to the default of rebooting whenever
that happens. It's a poor default setting and you should change it.
Right-click My Computer, and choose Properties. On the Advanced tab,
click Settings under Startup and Recovery. Under System failure,
uncheck the box "Automatically restart.
Now when the problem occurs again, instead of restarting, you will
get the blue screen with diagnostic information. Post back with those
details for more help.
Also note that this is more likely to be a hardware problem than a
software one.
--
Ken Blake, Microsoft MVP - Windows Desktop Experience
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