Re: Can browse files in Explorer, can't in Office (word\excel)

Netil, Good question. Yes, I have tried running a detect and repair on
Office. Also confirmed that the network adapater is set up the same as other
PC's on the same subnet.


"neil" wrote:

Have you tried using the repair option in Office.
Neil
"The_professor" <Theprofessor@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:E2D4D207-3CED-435F-B6EA-F3B5E783BFCA@xxxxxxxxxxxxxxxx
Greetings. I am trying to solve a mystery and maybe someone has seen this
before.

Computers - XP/SP2 with all patches, Office2003/SP2

I have 2 people in my orginization that can use Windows Explorer to view
files on multiple mapped drives with no issues When they use File, Open
in
Word or Excel, the computer stops responding and the customers have to
Task
Manager to close Word or Excel. If they double click a file in windows
Explorer, the file willl open with no issues. Not sure what could be
casuing this behavior. There is nothing in error or application logs that
provides any clue.

Has anyone seen this before?



.

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