XP Home Boot Loop
- From: ezman604 <ezman604@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 29 Apr 2008 08:09:00 -0700
Sorry for double posting. I think I posted in a general discussion forum, not
the correct one.
Working on a box that is loaded with XP Home Edition. Complaint of slow
performance and pop-ups. Sure enough, after loading a couple of AV & AS
programs, I find and delete several spywares, Trojans and various viruses.
Part of the cleaning process called for a reboot. That worked fine and all
nasty stuff was gone.
To finish the servicing of this unit, I ran an MS update check. There were a
few critical updates including IE7. After completing the install of the
updates, it called for another system reboot. Now it goes into a boot loop. I
get the Windows XP splash screen and then reboot.
I have gone in and attempted a boot in safe mode, Last Known Good and safe
with networking. None of these will boot, same loop going on. I've booted
from XP cd and from the repair screen, ran chkdsk /r. This found and fix some
issues but still have the same loop. I've booted into Safe with Command
Prompt and it gets to Drivers\Mup.sys before rebooting, which I think is
telling me there is a driver issue from the MS update.
Is there a way I can revive this box to a state before doing the last MS
update? There is a lot of data files on this unit and I do not want to
rebuild it and possibly lose them. I do have the option available of pulling
the hard drive and slaving into another machine to access files and folders.
Maybe there's a corrective action I can take through that avenue?
ANY suggestions and help will be greatly appreciated!!!!!
.
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