Re: xp will not boot up

Addenda to my original post! I was not able to resolve the problem,
and as I have a 2 year extended warranty from Fry's Electronics in
Burbank, Calif. I took the computer in for repair. A few days later,
they told me they submitted the computer to a diagnostic test which
told them that I needed a new motherboard, and that they ordered a
replacement motherboard. They may be right in their assessment, but
I do not understand why a new motherboard is needed if the computer
did boot up in the SAFE mode.

If they used a diagnostic program, it must have been a program that
boots up on its own without accessing Windows.
They did not tell me the name of the program when I asked them. Is
there anyone reading this who might have worked for Frys or other
computer retailers that have repair departments. What diagnostic
programs did you use?

I see Tufftest Pro advertised on the internet. Has anyone used this
program? Is it satisfactory?

All opinions, information, dissertations, etc. welcomed! And YES, I
shoudl have written down the original error message, word for word,
letter for letter, number for number, before I returned the computer
to Frys.

Best, Aaron

****************************************************************************************************************
On Apr 16, 7:57 am, "aaro...@xxxxxxxxxxx" <aaro...@xxxxxxxxxxx> wrote:
I have an HP Media Center PC with Media Center XP OS with Svc Pak
2. The computer will boot up in the SAFE mode, but in the regular
mode, when attempting to boot up I receive an error message:

"entry point not found. the procedure entry point GKT ??? could
not be found in the dynamic link library..kernel 32.dll"

Then the screen freezes and remains blank with a single small white
arrow.

Is there a way of remedying this situation without having to reformat
the hard drive, losing applications and data, & reinstalling the XP
system?

All opinions, info, suggestions, etc. welcomed.

best, Aaron

.

Relevant Pages

  • RE: ATA_Identify timeout ERROR - using Tyan S5350 with FreeBSD 5.4 (problems booting - SATA hard dis
    ... Following some suggestions on this list I booted into safe mode and installed ... I still couldn't get the machine to boot ... Or is there a problem with my motherboard? ... > PPS Having looked around the lists there appear to be people who say this is ...
    (freebsd-questions)
  • RE: ATA_Identify timeout ERROR - using Tyan S5350 with FreeBSD 5.4 (problems booting - SATA hard dis
    ... Following some suggestions on this list I booted into safe mode and installed ... I still couldn't get the machine to boot ... Or is there a problem with my motherboard? ... > PPS Having looked around the lists there appear to be people who say this is ...
    (freebsd-stable)
  • Installing new CPU/Motherboard
    ... motherboard got fried but the hard drive was undamaged. ... I installed a new MB/CPU and Power Supply, but it will not boot, not even to Safe Mode. ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Window unable to start
    ... >Changing a Motherboard or Moving a Hard Drive with XP ... >| start window in safe mode, safe mode with network, ... >| start to boot and restart all over again. ...
    (microsoft.public.windowsxp.perform_maintain)
  • Re: XP extremely slow boot up
    ... regular mode and then in safe mode and checked the event log. ... The Event Viewer is accessible in safe mode. ... boot in normal mode. ... On how to disable the Add-ons follow this: ...
    (microsoft.public.windowsxp.general)