Re: xppro hangs with usb devices

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Pam

Go down the tree looking for the key words

Multimedia Controller

Multimedia Video Controller

USB Controllers

Under Display, GPU you will find something like:
Video Adapter nVIDIA GeForce 6200 AGP

Under Devices, Windows Devices you will find:
Sound, Videio and Game controllers (expand to see detail -click on
+ sign)

Under Devices, Windows Devices you will find:
Universal Serial Bus controllers (expand to see detail -click on +
sign)

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Pam wrote:
wow....an Everest.....WAY too much info :-) ... I have no idea what
I'm supposed to be looking at to see if something is or isn't
working... is there somewhere to go that can decipher this for me?

Pam
"Gerry" <gerry@xxxxxxxxxx> wrote in message
news:exex$UJpIHA.4928@xxxxxxxxxxxxxxxxxxxxxxx
Pam

I have always had a small local computer supplier build the various
machines to order over the years. That way you get a better service
response and they get further business because they know me. You
cannot build a relationship with a large supplier.

The link I gave is most likely OK. It was certainly for your
machine. I cannot tell for sure whether it included drivers for the
controllers you identified. It could well do so. The other thing is
that I do not whether or not you already have these latest updates.
I would not think it would do any harm to take the download and
install. The only thing is it may not resolve your problem.

Does your computer have a Nvidia graphics card? That may something
else to look at.

It might help to have more information about your hardware. A
freeware version of Everest does a fair job.

This freeware programme is excellent for getting information about
your computer:Everest Home Edition (freeware)
http://www.majorgeeks.com/download4181.html

Tip: To copy select Report, Quick Report, Plain Text, highlight
required text, right click and select copy. However, whilst this is
fine for posting small amounts of information into newsgroup messages
longer reports will irritate other newsgroup subscribers.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Pam wrote:
thanks Gerry - checked that out - and talked to gateway - they
wanted me to pay to have the tell me how to get the drivers...so am
looking for them on my own...will never buy another gateway again -
have had problems since day one - will go back to having someone
build one for me.
pam
"Gerry" <gerry@xxxxxxxxxx> wrote in message
news:e7RH1KFpIHA.524@xxxxxxxxxxxxxxxxxxxxxxx
Pam

Your information led me here:
http://support.gateway.com/support/drivers/getFile.asp?id=20877&dscr=Motherboard%20Driver%20Package%20version:%20%20<br>%20%20Ethernet%20NRM%20driver%20version%2050.09%20(WHQL)<br>%20%20Network%20management%20tools%20version%2050.09<br>%20%20SMBus%20driver%20version%204.50%20(WHQL)<br>%20%20Installer%20version%204.93<br>%20%20Win2K%20IDE%20SATARAID%20driver%20version%206.22%20(WHQL)<br>%20%20Win2K%20IDE%20SATA_IDE%20driver%20version%206.22%20(WHQL)<br>%20%20Win2K%20RAIDTOOL%20application%20version%206.22<br>%20%20WinXP%20IDE%20SATARAID%20driver%20version%206.22%20(WHQL)<br>%20%20WinXP%20IDE%20SATA_IDE%20driver%20version%206.22%20(WHQL)<br>%20%20WinXP%20RAIDTOOL%20application%20version%206.22&uid=193811781

However, I think you would be wise to talk to Gateway first.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Pam wrote:
mmm - ok, the Multimedia Controller says that the driver is not
installed (duh)
when I click on properties it syas mnf unknown, location PCI Slot
1 (PCI bus 3, device 6, function 1)
Drivers for this device are not installed (code 28)

I did click on reinstall driver but of course it couldn't find
anything. I also went to gateway and tried to find it but was
unsuccessful
when I click on the multimedia video controller properties, it
says the same thing except its PCI bus, 3 device 6, function 0

the SN of my gateway is CCE68 110 07280 Gateway GT5228 -

also - when I run belarc to see what's on the system - it says
that I have McAfee Virus Scan version (realtime file scanning on)
I can not find that (and hate McAfee) - I have found a folder
under Program Files but it only has a folder called SpamKiller in
it - and it doesn't show up in the add/remove programs - how do I
uninstall this program? I also run Avasst and Comodo so don't need
McAffee Thanks for all your help!

Pam


"Gerry" <gerry@xxxxxxxxxx> wrote in message
news:O0SK9c8oIHA.4928@xxxxxxxxxxxxxxxxxxxxxxx
Pam

It means they are not working! It would cause a delay whilst the
system tries to resolve the problem.

In Device Manager right click on the item and select Properties
to get more information about each item, including the Device
Error code. Do you know your computer serial number as this is
needed to view available drivers, which is likely the cause of
your problem. --



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Pam wrote:
thank you Gerry - yes - there are but its under Other Devices -
there is a question mark with an exclamation point on them on
the Multimedia Controller and the Multimedia Video Controller

would this cause the computer hang after logging into windows?

thanks
pam
"Gerry" <gerry@xxxxxxxxxx> wrote in message
news:uziVNQwoIHA.2256@xxxxxxxxxxxxxxxxxxxxxxx
Pam

What does Device Manager show?

Are there any yellow question marks in Device Manager? Right
click on the My Computer icon on your Desktop and select
Properties, Hardware,Device Manager. If yes what is the Device
Error code? --



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Pam wrote:
I'm having problems with a gateway GT5228 (2yrs old no
warranty) - all the usb ports that were originally connected
to the main drive fried several months ago - have no clue
how/why - had to do a 'recovery' and buy a new usb card - all
seemed fine - that was 2 months ago - now - all of the sudden
when I plug in a usb device (camera/ect) the computer bings
like it recognizes it and then hangs - I have to then
manually shut down as it's frozen. any ideas?


.

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