Re: Desktop with no icons or start menu

Yes, Dell Recovery CD's are complete XP setup disks. You will get recovery Console, and a/or Repair setup, as needed.

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Mark L. Ferguson
..

"Lori" <Lori@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:2669C9CA-1C43-451D-891B-8774D3195071@xxxxxxxxxxxxxxxx
Thank you, Mark, for the quick reply. I just want to confirm, you are saying
to do this from the Dell Recovery CD? I can only figure that's what you're
referring to. Don't want to take anything for granted, though. I appreciate
your help.

Lori

"Mark L. Ferguson" wrote:

Best guess is some simple hard drive damage due to the moving around. I
would run chkdsk.

Boot to setup CD, press 'r' for repair.
At that prompt, enter:
CHKDSK /R

It's likely this will fix it, but if not, you reboot to CD and this time
press ENTER to start setup. It will find the installed system, and offer to
'Repair' it.

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Mark L. Ferguson
.

"Lori" <Lori@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:4A41EFC1-0BF8-4DA4-8ABC-8BA805AAEAB3@xxxxxxxxxxxxxxxx
> We moved my son last weekend and when we plugged in and set up his
> computer,
> it boots at a snail's pace and only goes as far as the desktop page > with
> no
> icons, no ability to access the start menu, virtually unusable. When > he
> disassembled it, he admitted to just unplugging it rather than turning > it
> off
> properly.
>
> How can I fix this, if possible? I can't even get into safe mode > without
> it
> freezing. I do have a recovery XP disc (Dell), so should I try that by
> putting the boot sequence into the CD drive first? I feel so sorry for
> him
> as he really needs his computer. It is an older Dell, but was working
> before
> the move.
>
> Thanks for any help anyone can offer.

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