Re: Driver Install | Fatal error during installation. Cannot install.

Try repairing the USB hub drivers.

Go to Start/Run, and type DEVMGMT.MSC , highlight the USB Root Hub device(s), Action menu, "Uninstall", then restart Windows, to find the device drivers again automatically.

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Mark L. Ferguson

..

"R J" <RJ@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:5B64899F-3509-49EA-B8B1-ACBEFCC85AAA@xxxxxxxxxxxxxxxx
O/S: Windows 5.1 XPsp_sp2
Br: IE7
Country/Region: United States

CONTACT INFORMATION
First Name: rakesh
Last Name: r

PRODUCT
Windows XP Professional

QUESTIONS OR COMMENTS
Message: Everything was working fine till last week and then this problem
crops up.

OS: XP Pro SP2
Trying to install: driver for Motorola Q9H Smartphone USB Modem

Like I said everything worked fine without a problem.

Last week when I connected the Smartphone via USB to my laptop with
XPProSP2, the laptop runs through the |New Hardware Wizard| and ends with an
error message:

Cannot Install this hardware

There was a problem installing this hardware:

SmartPhone Wireless USB Modem

An error occurred during the installation of this hardware.
Fatal Error during installation

I tried using the supplied CD. Same error message
I tried using a downloaded driver file. Same error message.

I then try it on another XPProSP2 laptop. Works fine. Laptop recognises the
Smartphone, installed drivers and hardware installed and working properly!!!

What do I do?

.