Re: Xp crash

Richard

You need to decide whether you have a freeze or a crash? They are
different things.A crash is a system ( or programme ) failure usually
resulting in the computer automatically rebooting or displaying a Stop
Error (AKA blue screen of death) message if the computer has been
configured not to automatically reboot upon a system failure occuring. A
freeze is when the computer becomes unresponsive to keyboard or mouse. A
freeze will often resolve itself if given time to do so. The demand for
memory or CPU processing capacity exceeds what is available at the time.

Do you have a Desktop or Laptop computer? It could be overheating so you
should check that all fans are working and use an Air Duster to remove
any dust inside the casing.
http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

How much RAM?

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

You should be able to gather more information from Task Manager. With
the Processes tab open select View, Select, Columns and check the boxes
before Peak Memory Usage and Virtual Memory size. What are the figures
for the 6 processes using the largest amounts?

Some processes will start in the background if the computer is allowed
to idle. You may be able to spot these using Task Manager but Process
Explorer is a better tool. For further information about Process
Explorer see here:
http://www.microsoft.com/technet/sysinternals/SystemInformation/ProcessExplorer.mspx

A new addition to Process Explorer is that you can now right click on a
process and search Online for relevant information.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Richard Braun wrote:
My WindowsXp SP2 will freeze while sitting idle, with screen saver
and power saver turned off. The mouse pointer disappears, and
ctrl-alt-del does nothing. After turning off and restarting,
everything appears to work normally, and as long as I'm doing some
work at the keyboard or with the mouse there are no problems. If I
let it idle, chances are that a half hour later it will have frozen
up again. I'm on the internet via high speed cable and use McAfee
anti virus. What could cause the freezeup, and how would I go about
troubleshooting to find the culprit? Richard


.

Relevant Pages

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