Re: problems with norton
- From: Tony Meloche <labombarda@xxxxxxxxxx>
- Date: Wed, 27 Feb 2008 19:56:11 -0500
ruth wrote:
it seems that i cannot do any updates with norton. after speaking to them they are saying it's a problem with microsoft. any suggestions. this is causing me to get logged off of some sites automatically when i try to sign in. i also cannot do any virus updates with norton.
"It's Microsoft's fault" is a universal cop-out used by many software - and OEM computer - companies that usually translates: "Beats us what the problem is".
Your best bet - at least worth considering - is to remove Norton and download one of the good free AV programs: Avast!, Kaspersky, AVG; there are several more. Remove Norton first by going to their website and downloading their "Removal cleanup tool". Also get the new AV program online that you'll install. Then go offline and begin removing Norton by using it's built-in removal program, THEN, run it's "Cleanup" program you downloaded, THEN install the new AV software you chose. This is all *if* you decide to delete the Norton - but when they say "We can't help you", and you cannot download updates - sheesh, whaddya going to do?
Good luck with it,
Tony
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