Re: problems with norton



"ruth" <ruth@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:C798E102-D4CF-4705-A63A-39945D5DDC06@xxxxxxxxxxxxxxxx
it seems that i cannot do any updates with norton. after speaking to them
they are saying it's a problem with microsoft. any suggestions. this is
causing me to get logged off of some sites automatically when i try to sign
in. i also cannot do any virus updates with norton.
--
thank you

Did they have you run the online LiveUpdate Installer AutoFix tool?
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1999051911110813

Or the downloadable one you run from your PC?
http://service1.symantec.com/Support/sharedtech.nsf/docid/2006032013262013?Open&docid=1999051911110813&nsf=sharedtech.nsf&view=docid&pid=1999051911110813&pkb=sharedtech

If your using a 2008 product, the sites may be being blocked by it phishing, spam and identity safe. If you disable them you should be able to get the updates and then afterwards re-enable them.
http://solutions.symantec.com/sdccommon/asp/symcu_defcontent_view.asp?ssfromlink=true&sprt_cid=c6a55425-8d4f-481c-b1d7-2f8282921992&docid=20070613141917EN



--


Brian A. Sesko { MS MVP_Windows Desktop User Experience }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375





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