Re: unable to system restore
- From: captaintivo <captaintivo@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 27 Jan 2008 14:24:00 -0800
Gerry,
I just disabled Norton and was able to restore to thursday, so I am back to
before I messed up the computer. Startup is now 3 minutes without all the
extraneous stuff in the tray. I think the creative diagnostics relates to a
Nomad MP3 player that predated my Ipod. I no longer use creative, but the
software is still there. I do use Acrobat Reader. I am going to remove some
unused programs and I will try some of your other suggestions to clean up and
speed up the computer, but for now I just want to get away from the screen.
I appreciate all the help you've provided over the past few days.
--
Captaintivo
"Gerry" wrote:
.
newdot~1dll is a remnant of spyware that has been removed.
http://www.tech-pro.net/howto_019.html
Use Autoruns to remove it.
How did you come to have Creative diagnostics Agent installed. It's a
new tool to me.
Are you using Adobe Acrobat Reader?
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
captaintivo wrote:
Just re-booted. It took about 6 minutes. Error message - Loading
C:\program1\newdot~1\newdot~1dll specified module could not be
found. hit ok, then startup continued. realplayer opened
automatically (never did before Friday) and I closed it
(non-responsive program message). I am going to remove this program,
as I use Also digimax viewer and creative diagnostics agent were in
tray. It took longer than normal to open internet explorer, which
previously opened within a few seconds.
You still have not answered this question.
Your memory peak is large. You should be able to gather more
information from Task Manager. With the Processes tab open select
View, Select, Columns and check the boxes before Peak Memory Usage
and Virtual Memory size. What are the figures for the 6 processes
using the largest amounts? You need to name the processes and supply
the corresponding figures
Originally you had two problems. A slow start up and an inability to
use System Restore to go back to an earlier point in time. It seems
to me that Norton Anti-Virus 2007 could be responsible for both
problems.
Norton requires lots of resources in terms of memory and CPU
capacity to run effectively. Many users have dumped it for this
reason. When you boot your computer most anti-virus programmes
automatically scan. Check your Norton to see when it is scheduled to
automatically scan. If it only scans automatically on a daily basis
then change the timing to a more convenient time. Also you can test
the impact of an automatic scan by rebooting after an automatic scan
has occurred and see if it boots in a significantly shorter time.
Another feature of Norton is that it prevents registry changes which
System Restore tries to implement when you try to restore to an
earlier time. You need to turn off this Norton feature when using
System Restore to go back to earlier registry settings.
http://bertk.mvps.org/html/symantecdoc1.html
However, I do not think using System Restore to resolve a slow boot
problem was the correct solution given what we now know about your
system.
What are your anti-spyware arrangements? What firewall are you using?
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
captaintivo wrote:
I will take care of what you suggested in the last 2 posts on
Sunday. I have Norton Antivirus 2007. I don't think I have Zone
Alarm. Thank you.
It is likely that an allocation of 12% has been made to System
Restore on your C partition which is over generous. I would reduce
it to 700 mb. Right click your My Computer icon on the Desktop and
select System Restore. Place the cursor on your C drive select
Settings but this time find the slider and drag it to the left
until it reads 700 mb and exit. When you get to the Settings
screen click on Apply and OK and exit.
Select Start, All Programs, Accessories, System Tools, Disk CleanUp
to Empty your Recycle Bin and Remove Temporary Internet Files. Also
select Start, All Programs, accessories, System Tools, Disk
CleanUp, More Options, System Restore and remove all but the
latest System Restore point. Run Disk Defragmenter.
What version of Norton and what version of Zone Alarm do you have?
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
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