Re: unable to system restore

Tech-Archive recommends: Speed Up your PC by fixing your registry

excel.exe
The computer is a dell. does hp auto update for all in one affect other
functions?
--
Captaintivo


"Gerry" wrote:

By exel do you mean excel.exe i.e. Microsoft Excel?

I use Excel a lot but it is not loaded when I boot. It loads on demand.

The HP Automatic Update service loads at boot up and others have found
stopping this service from doing so helps solve a slow boot. Look in the
HP software and see if you can turn this service off.

You can use Process Explorer to get the Command Line for this service.

Process Explorer provides more information than Task Manager.

Download Process Explorer.

For further information about Process Explorer see here:
http://www.microsoft.com/technet/sysinternals/SystemInformation/ProcessExplorer.mspx

A new addition to Process Explorer is that you can now right click on a
process and search Online for relevant information.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

captaintivo wrote:
Processes:
Iexplore-70,604, svchost-36,780, explorer-27,456, exel-18,928,
hpqste-16,060, msimn-14,528.

Norton does a full system scan weekly. It has inbound firewall, virus
and spyware protection, and automatic updates.
SpyBot, Ad-aware 6.0, ad-watch 3.0.

The original slow startup was a few minutes (maybe 3, I did not time
it). (I added the RAM last fall, hoping it would speed things up.) I
tried to eliminate some of the programs at startup. (I think computer
was in custom startup mode.) After I did that I was getting error
message, so I re-checked the boxes that I unchecked and re-booted.
That is when the startup included a lot more programs in the tray
than before, and it took lot longer. I think I then tried normal
startup instead of custom startup, but nothing worked. At this point
I tried the System Restore to get back to before I started screwing
things up. I also removed programs, using add & remove in the
control panel, that I no longer use but were in the startup. I
have not rebooted since we began to correspond, but I will do that
now to see what happens.

Thank you





You still have not answered this question.

Your memory peak is large. You should be able to gather more
information from Task Manager. With the Processes tab open select
View, Select, Columns and check the boxes before Peak Memory Usage
and Virtual Memory size. What are the figures for the 6 processes
using the largest amounts? You need to name the processes and supply
the corresponding figures

Originally you had two problems. A slow start up and an inability to
use System Restore to go back to an earlier point in time. It seems
to me that Norton Anti-Virus 2007 could be responsible for both
problems.

Norton requires lots of resources in terms of memory and CPU
capacity to run effectively. Many users have dumped it for this
reason. When you boot your computer most anti-virus programmes
automatically scan. Check your Norton to see when it is scheduled to
automatically scan. If it only scans automatically on a daily basis
then change the timing to a more convenient time. Also you can test
the impact of an automatic scan by rebooting after an automatic scan
has occurred and see if it boots in a significantly shorter time.

Another feature of Norton is that it prevents registry changes which
System Restore tries to implement when you try to restore to an
earlier time. You need to turn off this Norton feature when using
System Restore to go back to earlier registry settings.
http://bertk.mvps.org/html/symantecdoc1.html

However, I do not think using System Restore to resolve a slow boot
problem was the correct solution given what we now know about your
system.

What are your anti-spyware arrangements? What firewall are you using?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


captaintivo wrote:
I will take care of what you suggested in the last 2 posts on
Sunday. I have Norton Antivirus 2007. I don't think I have Zone
Alarm. Thank you.

It is likely that an allocation of 12% has been made to System
Restore on your C partition which is over generous. I would reduce
it to 700 mb. Right click your My Computer icon on the Desktop and
select System Restore. Place the cursor on your C drive select
Settings but this time find the slider and drag it to the left
until it reads 700 mb and exit. When you get to the Settings
screen click on Apply and OK and exit.

Select Start, All Programs, Accessories, System Tools, Disk CleanUp
to Empty your Recycle Bin and Remove Temporary Internet Files. Also
select Start, All Programs, accessories, System Tools, Disk
CleanUp, More Options, System Restore and remove all but the
latest System Restore point. Run Disk Defragmenter.

What version of Norton and what version of Zone Alarm do you have?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


captaintivo wrote:
Defragmenter report:
-- Volume (C:)
Volume size = 74.52 GB
Cluster size = 4 KB
Used space = 40.16 GB
Free space = 34.36 GB
Percent free space = 46 %

Volume fragmentation
Total fragmentation = 9 %
File fragmentation = 19 %
Free space fragmentation = 0 %

File fragmentation
Total files = 145,002
Average file size = 472 KB
Total fragmented files = 17,855
Total excess fragments = 57,874
Average fragments per file = 1.39

Pagefile fragmentation
Pagefile size = 768 MB
Total fragments = 2

Folder fragmentation
Total folders = 7,792
Fragmented folders = 294
Excess folder fragments = 910

Master File Table (MFT) fragmentation
Total MFT size = 155 MB
MFT record count = 153,580
Percent MFT in use = 97 %
Total MFT fragments = 3

--------------------------------------------------------------------------------
Fragments File Size Most fragmented files
395 2 MB \Documents and Settings\Iris &
Dennis\ProductContextC7100.log
308 2 MB \Program
Files\HP\ProductContextC7100.log 285 18 MB
\System Volume
Information\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP613\A0036036.exe
278 17 MB \System Volume
Information\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP587\A0034901.exe
276 17 MB \System Volume
Information\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP557\A0032054.exe
237 15 MB \Program Files\Common
Files\Symantec Shared\VirusDefs\tmp2171.tmp\VIRSCAN7.DAT 172
15 MB \Program Files\Common Files\Symantec
Shared\VirusDefs\tmp4228.tmp\VIRSCAN7.DAT 161 15 MB
\Program Files\Common Files\Symantec
Shared\VirusDefs\tmp3eda.tmp\VIRSCAN7.DAT 158 32 MB
\System Volume
Information\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP549\snapshot\_REGISTRY_MACHINE_SOFTWARE
129 8 MB \System Volume
Information\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP557\A0032070.dll
129 8 MB \System Volume
Information\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP557\A0032069.dll
114 7 MB \System Volume
Information\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP637\A0037077.rbf
100 6 MB \Documents and Settings\Iris Ipod
Account\Local Settings\Temporary Internet
Files\Content.IE5\NZ5FAIR0\SecurityUpdate2007-001[1].msi 99
1 MB \WINDOWS\FaxSetup.log 89 355 KB
\WINDOWS\Temp\SRTSP_MSI_U_(1)10.1.5.4.log 87 5 MB
\System Volume
Information\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP640\A0037378.rbf
85 5 MB \WINDOWS\Temp\slu5d30.tmp 85
5 MB \WINDOWS\Temp\slu7ca.tmp 79 6 MB
\Program Files\Common
Files\Adobe\PDFL\7.0\Fonts\KozMinProVI-Regular.otf 78
5 MB \Program Files\Common Files\Symantec
Shared\VirusDefs\tmp5cdb.tmp\VIRSCAN5.DAT 78 5 MB
\Program Files\Common Files\Symantec
Shared\VirusDefs\tmp4e33.tmp\VIRSCAN5.DAT 78 5 MB
\Program Files\Common Files\Symantec
Shared\VirusDefs\tmp778.tmp\VIRSCAN5.DAT 78 5 MB
\Program Files\Common Files\Symantec
Shared\VirusDefs\tmp2171.tmp\VIRSCAN5.DAT 77 5 MB
\Program Files\Common Files\Symantec
Shared\VirusDefs\tmpa8b.tmp\ESRDEF.BIN 77 5 MB
\Program Files\Common Files\Symantec
Shared\VirusDefs\tmpa8b.tmp\VIRSCAN5.DAT 77 5 MB
\Program Files\Common Files\Symantec
Shared\VirusDefs\tmp778.tmp\ESRDEF.BIN 77 5 MB
\Program Files\Common Files\Symantec
Shared\VirusDefs\tmp4228.tmp\VIRSCAN5.DAT 77 5 MB
\Program Files\Common Files\Symantec
Shared\VirusDefs\tmp3eda.tmp\ESRDEF.BIN 77 5 MB
\Program Files\Common Files\Symantec
Shared\VirusDefs\tmp73c3.tmp\ESRDEF.BIN

Captaintivo



.

Relevant Pages

  • Re: unable to system restore
    ... I use Excel a lot but it is not loaded when I boot. ... You can use Process Explorer to get the Command Line for this service. ... Norton does a full system scan weekly. ... I tried the System Restore to get back to before I started screwing ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: unable to system restore
    ... Columns and check the boxes before Peak Memory Usage and Virtual Memory ... System Restore to go back to an earlier point in time. ... Norton requires lots of resources in terms of memory and CPU capacity to ... Volume fragmentation ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: unable to system restore
    ... Columns and check the boxes before Peak Memory Usage and Virtual Memory ... System Restore to go back to an earlier point in time. ... Norton requires lots of resources in terms of memory and CPU capacity to ... Volume fragmentation ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: unable to system restore
    ... Norton does a full system scan weekly. ... The original slow startup was a few minutes ... System Restore to go back to an earlier point in time. ... Volume fragmentation ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: unable to system restore
    ... Columns and check the boxes before Peak Memory Usage and Virtual Memory ... System Restore to go back to an earlier point in time. ... that Norton Anti-Virus 2007 could be responsible for both problems. ... Volume fragmentation ...
    (microsoft.public.windowsxp.help_and_support)