Re: Help!!! On Reinstalling or Repairing Windows XP MCE 2006

Thanks DL,

I did everything you advised and tried to run Scannow. Unfortunately it
asked me for Disk 2 of Windows XP which I don't have since Sony put the OS
system on my hard drive. I checked on this issue in the MS Knowledge base
and they knew about it and suggested I change the registry. No thanks, I'm a
novice at this. I spent 3 hours on the phone with Sony today and their only
solution was to Reinstall. I already knew that so they weren't any help. It
looks like my only recourse is to Reformat and reinstall.

Many thanks again and I appreciate all the time you spent helping me out.
My brother is an executive chef in Boston and if you lived anywhere near
there I'd tell you and your wife/girlfriend to go there for a great meal and
a great bottle of wine.

With appreciation
--
Robert


"DL" wrote:

Try uninstalling Norton and AVG, you may have to use the manual uninstall
procedure detailed on symantec site
(Disconnect your internet if concerned, unless you are connected via nat
router)
If you have other malaware apps, which it appears you may have, uninstall
these also.

Run the system file checker, scanow, see win help for syntax

"Robert" <Robert@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:737858B4-505A-42D5-B95A-BB7D9EF0AD9B@xxxxxxxxxxxxxxxx
DL

Thanks to Nepatsfan I copied the event viewer errors from Jan. 15 to Jan.
17
which is when the problems occurred. I have no idea what to make of them
but
maybe you can. There may be a common denominator to these problems but
I'm
not experienced enough to recognize them.

One error message I did get that I didn't include was "The exception
unknown
software exception (oxc000000d) ocurred in the application at location
0x6b18a27b. After a thorough search on Google and MS Knowledge Base only
came up with 2 references in Japanese but neither had any solution.

Here are the errors:

Event Type: Error
Event Source: Schannel
Event Category: None
Event ID: 36870
Date: 1/17/2008
Time: 11:25:13 PM
User: N/A
Computer: BOB-SONY
Description:
A fatal error occurred when attempting to access the SSL server credential
private key. The error code returned from the cryptographic module is
0x80090016.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 1/17/2008
Time: 5:14:05 PM
User: N/A
Computer: BOB-SONY
Description:
The following boot-start or system-start driver(s) failed to load:
AFD
AVG Anti-Spyware Driver
DMICall
eeCtrl
Fips
intelppm
IPSec
MRxSmb
NetBIOS
NetBT
RasAcd
Rdbss
SASDIFSV
SASKUTIL
SPBBCDrv
SRTSPX
SYMTDI
Tcpip

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 1/17/2008
Time: 5:14:05 PM
User: N/A
Computer: BOB-SONY
Description:
The IPSEC Services service depends on the IPSEC driver service which
failed
to start because of the following error:
A device attached to the system is not functioning.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 1/17/2008
Time: 5:14:05 PM
User: N/A
Computer: BOB-SONY
Description:
The Apple Mobile Device service depends on the TCP/IP Protocol Driver
service which failed to start because of the following error:
A device attached to the system is not functioning.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 1/17/2008
Time: 5:14:05 PM
User: N/A
Computer: BOB-SONY
Description:
The TCP/IP NetBIOS Helper service depends on the AFD service which failed
to
start because of the following error:
A device attached to the system is not functioning.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 1/17/2008
Time: 5:14:05 PM
User: N/A
Computer: BOB-SONY
Description:
The DNS Client service depends on the TCP/IP Protocol Driver service which
failed to start because of the following error:
A device attached to the system is not functioning.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 1/17/2008
Time: 5:14:05 PM
User: N/A
Computer: BOB-SONY
Description:
The DHCP Client service depends on the NetBios over Tcpip service which
failed to start because of the following error:
A device attached to the system is not functioning.
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 1/17/2008
Time: 5:12:57 PM
User: NT AUTHORITY\SYSTEM
Computer: BOB-SONY
Description:
DCOM got error "This service cannot be started in Safe Mode " attempting
to
start the service EventSystem with arguments "" in order to run the
server:
{1BE1F766-5536-11D1-B726-00C04FB926A

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7022
Date: 1/17/2008
Time: 3:18:59 PM
User: N/A
Computer: BOB-SONY
Description:
The Windows Search service hung on starting.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7024
Date: 1/17/2008
Time: 1:14:42 PM
User: N/A
Computer: BOB-SONY
Description:
The Windows Search service terminated with service-specific error
2147749155
(0x80040D23).

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 1/17/2008
Time: 1:14:22 PM
User: N/A
Computer: BOB-SONY
Description:
The VAIO Entertainment File Import Service service depends on the VAIO
Entertainment Database Service service which failed to start because of
the
following error:
The dependency service or group failed to start.
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 1/17/2008
Time: 1:09:56 PM
User: NT AUTHORITY\SYSTEM
Computer: BOB-SONY
Description:
DCOM got error "This service cannot be started in Safe Mode " attempting
to
start the service EventSystem with arguments "" in order to run the
server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 1/17/2008
Time: 12:42:07 PM
User: BOB-SONY\Bob Durant
Computer: BOB-SONY
Description:
DCOM got error "The service cannot be started, either because it is
disabled
or because it has no enabled devices associated with it. " attempting to
start the service ntmssvc with arguments "-Service" in order to run the
server:
{D61A27C6-8F53-11D0-BFA0-00A024151983}
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7022
Date: 1/17/2008
Time: 11:59:09 AM
User: N/A
Computer: BOB-SONY
Description:
The Windows Search service hung on starting.

Event Type: Error
Event Source: Dhcp
Event Category: None
Event ID: 1002
Date: 1/17/2008
Time: 10:34:40 AM
User: N/A
Computer: BOB-SONY
Description:
The IP address lease 192.168.1.10 for the Network Card with network
address
0013D45BF527 has been denied by the DHCP server 192.168.1.2 (The DHCP
Server
sent a DHCPNACK message).
Event Type: Error
Event Source: Dhcp
Event Category: None
Event ID: 1002
Date: 1/17/2008
Time: 10:31:38 AM
User: N/A
Computer: BOB-SONY
Description:
The IP address lease 192.168.1.10 for the Network Card with network
address
0013D45BF527 has been denied by the DHCP server 192.168.1.2 (The DHCP
Server
sent a DHCPNACK message).

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 1/16/2008
Time: 7:20:20 PM
User: N/A
Computer: BOB-SONY
Description:
The Windows Media Player Network Sharing Service service failed to start
due
to the following error:
The service did not respond to the start or control request in a timely
fashion.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7024
Date: 1/16/2008
Time: 2:06:35 PM
User: N/A
Computer: BOB-SONY
Description:
The Windows Search service terminated with service-specific error
2147749155
(0x80040D23).

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 1/16/2008
Time: 1:49:52 PM
User: N/A
Computer: BOB-SONY
Description:
The Symantec Settings Manager service terminated unexpectedly. It has
done
this 1 time(s). The following corrective action will be taken in 100
.

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