RE: Compter hangs when trying to access "Programs"

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Thank you for your prompt reply.

The link you sugegsted is interesting but I wonder whether this will solve
my problem. A "repair" will indeed repair all windows files but will leave
intact the "Documents and Settings" folder (which is the purpose of the
"repai"r vs. a "resintall".

Now, my problem is that the computer hangs (or open VERY slowly) because
something is obviously wrong with the subfolder "Administrative Tools" in
"C:\Documents and Settings\All Users\Start Menu\Programs" (it looks as if
Windows has a difficulty to read that folder: when I try to pen with Windows
Explorer, I get a the "wait" icon for about 1-2 min then the folder
eventually opens and I can access all subfolders except the "Administrative
Tools" [if I try to open it, I get the "wait" icon didefinitely and I have to
kill Windows Explorer by Ctrl/Alt/Del to regaincontrol).

Thus, if I make a "repair", I'll leave this problematic folder intact, and
the problem will not be solved. making a "reinstall" may solve the problem
.... but since I'll have a new installation, I'll need to reinstall all
applications ...

Any suggestion.

Any specific virus I should be looking for ?

Kind regards,

Paul.

"Mark L. Ferguson" wrote:

How to Perform a Windows XP Repair Install:
http://michaelstevenstech.com/XPrepairinstall.htm
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Mark L. Ferguson


"Paul (Bornival)" wrote:

Hi,
I got an annoying problem which is that the computer hangs when clicking on
Start --> Programs. By examining the matter in more details, I noticed that
could no longer aces the folder C:\Documents and settings\All users\Start
up\programs\Administrative Tools. I tried to copy this folder (in order to
overwrite it theereafeter with the copy) and correct a mino reading problem,
but I could not copy the folder.

I guess that the folder is corrupted but do not know how to correct the
situation (apart from reinstalling Windows from scratch.

Any advice ?

Kind rgegards,


.

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