Re: Stop:c0000218{Registry File Failure}registry cannot load the h

Thanks femaster and WTC for getting back to me.

Femaster: I found c:\windows\repair. The system file was system.bak but the
rest were there; sam, software, security, default. I completed part one of
the resolution. Restarted the machine, it booted up, got past white
scrolling loader but recieved error message

"lsass.exe system error" password error..invalid value provided.

then it restarted automatically and repeated the cycle. I cannot access the
F1 safe options. I cannot log on to complete document resolution. I
couldn't boot from cd drive for a while but have fixed that and am able to
use the setup cd. I cannot reach the command prompt for recovery as the
admin password has become invalid and i have no idea what the password could
be. I have checked MS KB and the document related to the new error is the
same document i was working from. I cant continue with the docs resolution
as i cant logon to do part 2. Any ideas??

WTC: Thus, I am in the process of creating xp boot cd per ur instructions.
I will update this thread so if can you please keep an eye out incase i have
problems and need to pic ur brains again. I will be working on this all
evening to early morn. if you have any other suggestions in the mean time, i
would appreciate any help you can give.

Thank you both for responding to me. Happy new year by the way!!

"WTC" wrote:

Rex wrote:

Am running XP Home edition SP2 on toshiba laptop. Started getting
black screen. Managed to get to point where the laptop is not
continuously rebooting and managed to log on and check off "restart
on failure box". The laptop crashed a day later and now gives blue
screen error "Stop: c0000218 {Registry File Failure} The registry
cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or
its log or alternate".

I do not have floppy drive. I do not have home edition installation
setup cd or restore installation on laptop. I have managed to get
hold of XP Professional edition setup disk.
I have tried to follow instructions on "How to recover from a
corrupted registry that prevents Windows XP from starting document"
( ) as i can get to the
recovery console command prompt, but get stuck at part one

md tmp
copy c:\windows\system32\config\system c:\windows\tmp\system.bak
copy c:\windows\system32\config\software c:\windows\tmp\software.bak
copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
copy c:\windows\system32\config\security c:\windows\tmp\security.bak
copy c:\windows\system32\config\default c:\windows\tmp\default.bak

delete c:\windows\system32\config\system
delete c:\windows\system32\config\software
delete c:\windows\system32\config\sam
delete c:\windows\system32\config\security
delete c:\windows\system32\config\default

copy c:\windows\repair\system c:\windows\system32\config\system
copy c:\windows\repair\software c:\windows\system32\config\software
copy c:\windows\repair\sam c:\windows\system32\config\sam
copy c:\windows\repair\security c:\windows\system32\config\security
copy c:\windows\repair\default c:\windows\system32\config\default

i get the error message after typing "copy c:\windows\repair\system
c:\windows\system32\config\system" the system cannot find the file
specified. If the setup disk id 'd:', what location would the
required files be at.

Can anyone suggest any other fixes. I would like to fix this before
it needs to go back to uni on sunday.

Thanks, REX

Hi Rex,

Use a BartPE Bootable CD to repair your system. Follow the directions
on how to create a BartPE Bootable CD from their website.Use a working
Windows 2000/XP/2003 machine to create the Bart PE Bootable CD.

Bart's Preinstalled Environment (BartPE) bootable live windows CD/DVD

Boot the computer with the BartPE CD.

This procedure assumes Windows XP is installed on the C Drive.

Navigate to this folder on your Hard drive:


Copy the following files to a temp folder, if present:


Then delete the above files from "c:\windows\system32\config".

Navigate to the following folder:

c:\System Volume

NOTE: "_restore{D86480E3-73EF-47BC-A0EB-A81BE6EE3ED8}" will have a
different name on your computer.

Now there should be folders with names like RP1, RP2, RP3 and so on.
Open the folder with the highest RP# then open the "Snapshot" folder.

Copy the following files to "c:\windows\system32\config":


Rename the files in "c:\windows\system32\config""


Reboot the machine and see if you can use Windows.

William Crawford
MS-MVP Windows Shell/User