Re: Stop:c0000218{Registry File Failure}registry cannot load the hive



Rex wrote:

Am running XP Home edition SP2 on toshiba laptop. Started getting
black screen. Managed to get to point where the laptop is not
continuously rebooting and managed to log on and check off "restart
on failure box". The laptop crashed a day later and now gives blue
screen error "Stop: c0000218 {Registry File Failure} The registry
cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or
its log or alternate".

I do not have floppy drive. I do not have home edition installation
setup cd or restore installation on laptop. I have managed to get
hold of XP Professional edition setup disk.
I have tried to follow instructions on "How to recover from a
corrupted registry that prevents Windows XP from starting document"
(http://support.microsoft.com/kb/307545/en-us ) as i can get to the
recovery console command prompt, but get stuck at part one

md tmp
copy c:\windows\system32\config\system c:\windows\tmp\system.bak
copy c:\windows\system32\config\software c:\windows\tmp\software.bak
copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
copy c:\windows\system32\config\security c:\windows\tmp\security.bak
copy c:\windows\system32\config\default c:\windows\tmp\default.bak

delete c:\windows\system32\config\system
delete c:\windows\system32\config\software
delete c:\windows\system32\config\sam
delete c:\windows\system32\config\security
delete c:\windows\system32\config\default

copy c:\windows\repair\system c:\windows\system32\config\system
copy c:\windows\repair\software c:\windows\system32\config\software
copy c:\windows\repair\sam c:\windows\system32\config\sam
copy c:\windows\repair\security c:\windows\system32\config\security
copy c:\windows\repair\default c:\windows\system32\config\default

i get the error message after typing "copy c:\windows\repair\system
c:\windows\system32\config\system" the system cannot find the file
specified. If the setup disk id 'd:', what location would the
required files be at.

Can anyone suggest any other fixes. I would like to fix this before
it needs to go back to uni on sunday.

Thanks, REX

Hi Rex,

Use a BartPE Bootable CD to repair your system. Follow the directions
on how to create a BartPE Bootable CD from their website.Use a working
Windows 2000/XP/2003 machine to create the Bart PE Bootable CD.

Bart's Preinstalled Environment (BartPE) bootable live windows CD/DVD
http://www.nu2.nu/pebuilder/

Boot the computer with the BartPE CD.

This procedure assumes Windows XP is installed on the C Drive.

Navigate to this folder on your Hard drive:

c:\windows\system32\config

Copy the following files to a temp folder, if present:

system
software
sam
security
default

Then delete the above files from "c:\windows\system32\config".

Navigate to the following folder:

c:\System Volume
Information\_restore{D86480E3-73EF-47BC-A0EB-A81BE6EE3ED8}

NOTE: "_restore{D86480E3-73EF-47BC-A0EB-A81BE6EE3ED8}" will have a
different name on your computer.

Now there should be folders with names like RP1, RP2, RP3 and so on.
Open the folder with the highest RP# then open the "Snapshot" folder.

Copy the following files to "c:\windows\system32\config":

_REGISTRY_USER_.DEFAULT
_REGISTRY_MACHINE_SECURITY
_REGISTRY_MACHINE_SOFTWARE
_REGISTRY_MACHINE_SYSTEM
_REGISTRY_MACHINE_SAM

Rename the files in "c:\windows\system32\config""

Rename _REGISTRY_USER_.DEFAULT to DEFAULT
Rename _REGISTRY_MACHINE_SECURITY to SECURITY
Rename _REGISTRY_MACHINE_SOFTWARE to SOFTWARE
Rename _REGISTRY_MACHINE_SYSTEM to SYSTEM
Rename _REGISTRY_MACHINE_SAM to SAM

Reboot the machine and see if you can use Windows.

--
William Crawford
MS-MVP Windows Shell/User
.



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