Re: Problem with Windows Explorer crashing repeatedly

Edward

Does the same thing happen if you boot to safe mode?

Please post one complete copy only of each of the Warning and Error
Reports from the System log of Event Viewer from the last boot
confirming which appear in previous boots. No Information Reports or
Duplicates please.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

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Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Edward Ripley-Duggan wrote:
Thank you, Mark. Seems possible, even likely, although the first
rollback I did predated the latest round of Windows Updates and
didn't solve the issue, for some reason. However, with the second and
slightly earlier rollback my system seems stable again. Whether the
proximate cause is the Updates or something else, I tend to agree
with you that it's ultimately some form of hardware conflict. At this
point, pinning it down is more effort than it is worth. I may
reinstall the Updates one by one, or simply take the (fairly low)
risk of avoiding the December batch.



"Mark L. Ferguson" wrote:

You probably have a conflict between a recent Windows Update, and
some hardware device driver. Unless your hardware Mfg. comes up with
a better driver, the alternative is to remove and refuse the update.
The "Custom' option in non-automatic update includes a checkbox to
'don't ask again' (add/remove app has a checkbox to 'show updates')
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Mark L. Ferguson


"Edward Ripley-Duggan" wrote:

I have been dogged by several variations on the following problem
in the past two days, an annoyance that seems somewhat
intermittent. As a preamble, let me mention that whatever is going
on does not occur in Safe Mode, and also that I have checked the
system with with both NOD32 and with F-Secure's online scanner,
neither of which show any virus problems.

The problems began when I booted my machine, and found it cycling
as Windows boot moved into the main Windows screen. The screen
icons would show, and several icons would show in the tray (NB I
run very little during boot, and nothing new has been added). Then
the icons would disappear and the screen would suddenly blink back
to the wallpaper. Next, the screen icons would show again, the tra
would refill, but then I'd drop back to wallpaper again... This
"cycling" behavior happened a couple of times initially, but on
rebooting, the system appeared stable, so I wasn't that concerned.

This morning, I got a message stating that Windows Explorer was
closing because of a Data Execution Prevention Error (one reason I
ran the extensive AV). On several boots I received the message that
W E had crashed (always during the final state of boot, just as the
tray filled).

I decided to roll the system back with System Restore. Initially,
this seemed to work, but shortly the boot errors started to appear
with greater frequency, until I could no longer use the system at
all except in Safe Mode. I deleted a number of tray items (all but
NOD 32, volume, and some specialized scanner software that would be
a pain to reinstall). I also turned off Data Execution Protection
for W E. Still, I was unable to achieve a clean boot, with the
screen clearing each time I acknowledged the W E crash warning. In
effect, the same cycling behavior I had initially seen. Sometimes I
would get a message that the Dr. Watson debugger had also crashed
(though I hadn't started it, I'm guessing that the WE crash
triggered it). Very frustrating.

I've just rolled back to a still earlier date. Right now, for the
moment the system is booting normally, and I though that I'd post
this. Maybe the problem won't re-occur, but I'm not sanguine, Has
anyone experienced this problem? Does anyone have a solution? I'm
wondering if W E has become corrupted, in which case I can replace
it from my last full system backup, or from the CD.

Does anyone have a clue what might be going on here?


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