Re: Malware hit; in trying to get into safe mode and not being able to



"Woody" <TheDuck@xxxxxxxx> wrote in message
news:Racej.81923$Um6.61171@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
XP restore only restores the system and config, not the whole disk. The
information for creating disks is in the install information you should
read when you buy a system. A store salesperson is just that, not someone
who will hold your hand and train you. You need an XP install disk or an
install

Yes, thank you. Nicely said.

Of _course_ the salesperson isn't there to train us. But how was I to know
about this disk, I'd like to ask? A simple instruction re having to make a
disk would have been appreciated.

When I bought my first computer, the install disks came with it. Same with
a second hand one, too! Where was I supposed to find out that something had
changed? I am no clairvoyant! I precisely went back to ask for the Windows
XP disks. I wasn't told then, either, thank you very much about the CD that
had to be made.

disk from the computer manufacturer. The disks you should have made were
restore disks for the preinstall on the system. This is usually in a
partition on the disk and can be restored from there or disks created. Now
you need to call the manufacturer's service number and see if they can
supply the preinstall disks for your computer. You will probably have to
pay for them.

Thanks. I'll blast XP and install 2000 first before I dish out another
penny for anything re this OS. I'm one breath away from getting an old box
for my day-to-day stuff and for what needs faster/newer components to get a
MAC! That will have to be some time down the road, but this has been coming
for a long time! The day that I can't fix a malware problem as easily as an
8 year old computer is the day that the technology no longer works for me!
At any rate, thank god I kept my Win2000 disks even though I never cared for
that OS much either. It sure was better for the user than XP ever was! I
even had to find a windows explorer replacement, XP's is so temperamental
and won't obey orders.

Anyway, thanks. I believe your intentions were good, it's just I'm in no
mood after the extremely frustrating week I've had with this 13-month old
box. It and XP have given me more grief in that time than any other
computer I've ever had just getting it to obey. XP thinks it knows best and
that I have to obey _it_! Even all the help from the XP ngs never fixed
some of the annoyances!

Cheers everyone. Happy New Year.

"StargateFanFromWork" <NoSpam@xxxxxxxxxx> wrote in message
news:%23V9TzE9SIHA.5160@xxxxxxxxxxxxxxxxxxxxxxx
"PcCare" <PcCare@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:68E21FB2-153E-4FAC-B7EF-17F42701B90B@xxxxxxxxxxxxxxxx

Have you tried booting from the computer manufacturers operating system
cdrom ?

Hi, thanks for responding! Lots of people not working today (well,
except me and a handful of others, like you <g>).

I didn't get one. And, of course, when I visited one of the branches of
the store yesterday (the chain where I originally bought the box,
previously Radio Shack Canada) to talk to one of the lads, he asked me if
I'd put some disk in and I said no, that I hadn't known I needed to
create one (like a Win98SE boot disk, I imagine, but in CD format for XP,
yes????); he said that that was the tragedy that his store rarely
informed people of the need to do create this CD. <grrr> So it's a
little late for this step as I'm looping in some sort of DOS-like, but
not DOS-like environment, and no matter which option I choose, after the
drivers scroll through, then a black screen for moment, I get sent back
to the COMPAQ logo screen, then back to choosing which mode I want to
enter .... etc. <sigh>

Can I get one of these "boot disks" somewhere, after the fact, perhaps?
I remember that if one didn't have one's Win98SE boot disk or we didn't
create one during the 98SE install, that one could go to an MS URL
somewhere and dl one. Perhaps the same is somewhat true for the XP
equivalent??

Thanks.

p.s., one quick question re XP, IF I decide to go the restore route and
if _that_ works, do I or do I not have the choice to ONLY RESTORE THE C
DRIVE? This is of vital importance. I didn't completely understand what
the sales reprentative at the store told me re this. He said it may or
may not be possible; but that XP had a tendency to want to wipe
everything. At least, that's what I think I understood him to mean.
Bottom line, _not_ like in 98SE where I'd wipe just the C drive and
re-install, and everything was always safe on the other partition. Thx.
:)

http://pccare.com/ComputerStartupFailed.aspx

Mark Naughton
http://www.PcCare.com
(631) 424-0217




"StargateFanFromWork" wrote:

This was stupid of me. I listened to advice forgetting I was on WinXP
and
not Win98SE (7 years on 98SE, 13 months on XP at home ... go figure).
My
computer looped endlessly and wouldn't go into safe mode no matter what
I
tried. The advice was to go into the boot.ini tab in msconfig and
select
SAFE MODE and NETWORKING so that it would go in. No deal. No I can't
get
back into Windows. And now no DOS, of course, to potentially go back in
and
edit the INI manually! <sigh>

Was wondering if there was anything I could do to fix the loop issue?
I
found out yesterday that a restore would probably want to wipe my
entire
computer, forget the partitions (why the hell do I have them, then, I'd
like
to know??), so just wanting to know if there was a way to make it so
that I
could get back into WinXP?

I'me at work only today for the full day. The person I'm replacing
will go
back on training only until next Monday, so hoping to get enough
research
done today to fix this because I'll be without easy computer access
till
then. Once I can get back to Windows, I can continue on with the issue
that
needed safe mode to begin with. But that's another worry that I'll
deal
with after the more important issue of getting back in.

Thank you.









.



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