Re: Malware hit; in trying to get into safe mode and not being able to
- From: "Woody" <TheDuck@xxxxxxxx>
- Date: Mon, 31 Dec 2007 20:21:05 GMT
XP restore only restores the system and config, not the whole disk. The
information for creating disks is in the install information you should read
when you buy a system. A store salesperson is just that, not someone who
will hold your hand and train you. You need an XP install disk or an install
disk from the computer manufacturer. The disks you should have made were
restore disks for the preinstall on the system. This is usually in a
partition on the disk and can be restored from there or disks created. Now
you need to call the manufacturer's service number and see if they can
supply the preinstall disks for your computer. You will probably have to pay
for them..
"StargateFanFromWork" <NoSpam@xxxxxxxxxx> wrote in message
news:%23V9TzE9SIHA.5160@xxxxxxxxxxxxxxxxxxxxxxx
"PcCare" <PcCare@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:68E21FB2-153E-4FAC-B7EF-17F42701B90B@xxxxxxxxxxxxxxxx
Have you tried booting from the computer manufacturers operating system
cdrom ?
Hi, thanks for responding! Lots of people not working today (well, except
me and a handful of others, like you <g>).
I didn't get one. And, of course, when I visited one of the branches of
the store yesterday (the chain where I originally bought the box,
previously Radio Shack Canada) to talk to one of the lads, he asked me if
I'd put some disk in and I said no, that I hadn't known I needed to create
one (like a Win98SE boot disk, I imagine, but in CD format for XP,
yes????); he said that that was the tragedy that his store rarely informed
people of the need to do create this CD. <grrr> So it's a little late for
this step as I'm looping in some sort of DOS-like, but not DOS-like
environment, and no matter which option I choose, after the drivers scroll
through, then a black screen for moment, I get sent back to the COMPAQ
logo screen, then back to choosing which mode I want to enter .... etc.
<sigh>
Can I get one of these "boot disks" somewhere, after the fact, perhaps? I
remember that if one didn't have one's Win98SE boot disk or we didn't
create one during the 98SE install, that one could go to an MS URL
somewhere and dl one. Perhaps the same is somewhat true for the XP
equivalent??
Thanks.
p.s., one quick question re XP, IF I decide to go the restore route and if
_that_ works, do I or do I not have the choice to ONLY RESTORE THE C
DRIVE? This is of vital importance. I didn't completely understand what
the sales reprentative at the store told me re this. He said it may or
may not be possible; but that XP had a tendency to want to wipe
everything. At least, that's what I think I understood him to mean.
Bottom line, _not_ like in 98SE where I'd wipe just the C drive and
re-install, and everything was always safe on the other partition. Thx.
:)
http://pccare.com/ComputerStartupFailed.aspx
Mark Naughton
http://www.PcCare.com
(631) 424-0217
"StargateFanFromWork" wrote:
This was stupid of me. I listened to advice forgetting I was on WinXP
and
not Win98SE (7 years on 98SE, 13 months on XP at home ... go figure).
My
computer looped endlessly and wouldn't go into safe mode no matter what
I
tried. The advice was to go into the boot.ini tab in msconfig and
select
SAFE MODE and NETWORKING so that it would go in. No deal. No I can't
get
back into Windows. And now no DOS, of course, to potentially go back in
and
edit the INI manually! <sigh>
Was wondering if there was anything I could do to fix the loop issue? I
found out yesterday that a restore would probably want to wipe my entire
computer, forget the partitions (why the hell do I have them, then, I'd
like
to know??), so just wanting to know if there was a way to make it so
that I
could get back into WinXP?
I'me at work only today for the full day. The person I'm replacing will
go
back on training only until next Monday, so hoping to get enough
research
done today to fix this because I'll be without easy computer access till
then. Once I can get back to Windows, I can continue on with the issue
that
needed safe mode to begin with. But that's another worry that I'll deal
with after the more important issue of getting back in.
Thank you.
.
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- References:
- Malware hit; in trying to get into safe mode and not being able to, edited BOOT.INI ... now in endless loop.
- From: StargateFanFromWork
- RE: Malware hit; in trying to get into safe mode and not being able to
- From: PcCare
- Re: Malware hit; in trying to get into safe mode and not being able to
- From: StargateFanFromWork
- Malware hit; in trying to get into safe mode and not being able to, edited BOOT.INI ... now in endless loop.
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