Re: Malware hit; in trying to get into safe mode and not being able to
- From: "StargateFanFromWork" <NoSpam@xxxxxxxxxx>
- Date: Mon, 31 Dec 2007 12:18:44 -0500
"PcCare" <PcCare@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:68E21FB2-153E-4FAC-B7EF-17F42701B90B@xxxxxxxxxxxxxxxx
Have you tried booting from the computer manufacturers operating system
cdrom ?
Hi, thanks for responding! Lots of people not working today (well, except
me and a handful of others, like you <g>).
I didn't get one. And, of course, when I visited one of the branches of the
store yesterday (the chain where I originally bought the box, previously
Radio Shack Canada) to talk to one of the lads, he asked me if I'd put some
disk in and I said no, that I hadn't known I needed to create one (like a
Win98SE boot disk, I imagine, but in CD format for XP, yes????); he said
that that was the tragedy that his store rarely informed people of the need
to do create this CD. <grrr> So it's a little late for this step as I'm
looping in some sort of DOS-like, but not DOS-like environment, and no
matter which option I choose, after the drivers scroll through, then a black
screen for moment, I get sent back to the COMPAQ logo screen, then back to
choosing which mode I want to enter .... etc. <sigh>
Can I get one of these "boot disks" somewhere, after the fact, perhaps? I
remember that if one didn't have one's Win98SE boot disk or we didn't create
one during the 98SE install, that one could go to an MS URL somewhere and dl
one. Perhaps the same is somewhat true for the XP equivalent??
Thanks.
p.s., one quick question re XP, IF I decide to go the restore route and if
_that_ works, do I or do I not have the choice to ONLY RESTORE THE C DRIVE?
This is of vital importance. I didn't completely understand what the sales
reprentative at the store told me re this. He said it may or may not be
possible; but that XP had a tendency to want to wipe everything. At least,
that's what I think I understood him to mean. Bottom line, _not_ like in
98SE where I'd wipe just the C drive and re-install, and everything was
always safe on the other partition. Thx. :)
http://pccare.com/ComputerStartupFailed.aspx
Mark Naughton
http://www.PcCare.com
(631) 424-0217
"StargateFanFromWork" wrote:
This was stupid of me. I listened to advice forgetting I was on WinXP
and
not Win98SE (7 years on 98SE, 13 months on XP at home ... go figure). My
computer looped endlessly and wouldn't go into safe mode no matter what I
tried. The advice was to go into the boot.ini tab in msconfig and select
SAFE MODE and NETWORKING so that it would go in. No deal. No I can't
get
back into Windows. And now no DOS, of course, to potentially go back in
and
edit the INI manually! <sigh>
Was wondering if there was anything I could do to fix the loop issue? I
found out yesterday that a restore would probably want to wipe my entire
computer, forget the partitions (why the hell do I have them, then, I'd
like
to know??), so just wanting to know if there was a way to make it so that
I
could get back into WinXP?
I'me at work only today for the full day. The person I'm replacing will
go
back on training only until next Monday, so hoping to get enough research
done today to fix this because I'll be without easy computer access till
then. Once I can get back to Windows, I can continue on with the issue
that
needed safe mode to begin with. But that's another worry that I'll deal
with after the more important issue of getting back in.
Thank you.
.
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