RE: Bad Pool Header need help
- From: nass <nass@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 30 Dec 2007 10:33:00 -0800
"Trisha" wrote:
I have been working on my grandaughters computer for the past couple days
trying to get it up and running on the net again. Thru this board I have
been able to fix everything and it was running good until microsoft
downloaded the updates. Her computer has been down since Aug, so there were
a lot of updates, including IE7. As I was checking out the internet, I got a
stop blue screen message, then it went to another blue screen with a Bad Pool
Header error message. I have search this site for other messages, but there
were only two and they didn't help.
I'm using windows firewall and Avast virsus scanner and have removed all
other start up files.
Looking in the event errors, where there is a long list from yesterday after
windows updated, just about every error list AVG7 core, AmdK7 and Fips. I
removed the AVG virus program and I think AMDK7 is the bio, but I don't know
what Fips is. I need help bad.
Thanks in advance.
Trisha
Did you tries to Restore to before the Updates took place?.
FIPS: Federal Information Processing Standards (I'm not telling Fips ) LOL.
Or: Finnish Inverse Problems Society
Can you open the local search and search for Fips.exe or just Fips.
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.
Lastly, try to download the Diagnostic tools from your Hard Drive
manufacturer and test the health of your HDD, it my be failing.
HTH.
nass
---
http://www.nasstec.co.uk
.
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