Re: HELP! WindowsXP Failure
- From: "Anna" <myname@xxxxxxxxx>
- Date: Fri, 28 Dec 2007 18:32:23 -0500
Perri Morgan wrote:
I write with desperation.
Upon returning from the holiday break, I started up my computer and
got the dreaded blue screen. For the past two days, I've been
trying to figure out what is wrong on my own, and I give up.
I get different messages each time I restart it. I can't even
re-load WinXP Home because I can't find a command prompt, even in
safe mode. The current message says:
STOP: c0000218 {registry file failure}
The registry cannot load the hive (file):
\systemRoot\System32\Config\SOFTWARE or its log or alternate.
It is corrupt, absent, or not writable.
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for
further assistance.
John John <audetweld@xxxxxxxxxxx> wrote in(SNIP)
news:O5aP4WYSIHA.5104@xxxxxxxxxxxxxxxxxxxx:
A USB drive enclosure is just a box that you put the hard drive in,&product_code=
then with a USB cable you connect the box to another computer and you
can see the contents of the drive and save or salvage your files or
move files around from the other working computer. I mentioned this
USB drive enclosure because you mentioned that you had hauled the old
laptop out, being that you can't mount (slave) a desktop drive to a
laptop I suggested the USB enclosure. If you have another desktop
then you can just put the drive in it to salvage your files, if your
drive is formated NTFS (which it probably is) you need a Windows
2000/XP computer to salvage them.
http://www.compusa.com/products/product_info.asp?product_code=312100
http://www.compusa.com/products/product_info.asp?pfp=cat3
333111
You have to get the right kind of enclosure for your drive, if you
have a SATA drive make sure that the enclosure can accommodate it.
John
"Perri Morgan" <perri-morgan@xxxxxxxxxxxxxxxx> wrote in message
news:Xns9A14B1382F484perrimorganncrrcom@xxxxxxxxxxxxxxxxx
Thanks to all of you who have responded. I have copied your replies and
am going to go through them one by one and figure out how to proceed. I
do have my original Windows XP CD, so that's not a problem, but some of
these steps sound pretty scary.
I also appreciate the explanations (the "enclosure", etc.), though I
don't even know what my hard drive looks like to put it in there. But
I'm going to read your notes and study these sites and see if I can fix
this catastrophe. Someone suggested that I recover my files before
trying a couple of these steps. Is that a fairly simple thing, and if
so, how? That's the part that has me so concerned. If I knew I could
recover all my files, I'd have the choice, if all else fails, to toss
the CPU out the window.
Thanks again to all,
Perri:
1. You've indicated that at this point your crucial objective is to "recover
all my files...". We'll assume by "all...files" you're referring to your
user-created files, i.e, the files that Perri has created - your documents,
your photos, perhaps your videos, etc., etc. So that *at this moment* you're
not terribly concerned with salvaging your XP operating system or the
various programs & applications that currently reside on that troublesome
HDD. All the preceding is correct, is it not?
2. Assuming it is...
Now you have a functioning laptop at your disposal. So...
As John had indicated, your first step is to determine if the contents of
your desktop's HDD is accessible so that you can copy off that HDD all of
your precious documents, files, etc. All things considered, John's
suggestion that you mount the HDD in a USB enclosure, then simply connect
that device to a USB port on your laptop and determine whether you can
access that HDD's contents through your laptop's booting HDD is probably the
most straightforward technique you could employ at this point.
3. The problem here is that you don't even know what a "USB enclosure" is so
how are you going to get inside the "guts" of your desktop machine to remove
the HDD, then install the HDD in a USB external enclosure, then connect the
USB device to your laptop and then access its contents (assuming those
contents are even accessible) so that you can copy whatever files you need
over to a CD, or floppy disk, or flash drive, etc.?
Frankly, that would be the most desirable approach at this point to salvage
your precious files. But is it practical? It doesn't appear from your posts
that you're experienced or knowledgeable enough to do these things on your
own (at least at this moment of time). But would you have a friend who has
some acquaintance with PC hardware and whom you could call upon to guide you
through the process with him or her sitting at your side? This is *not* a
particularly difficult or demanding process - with a bit of study I'm
certain that you could easily accomplish this task which would also be a
good learning experience for you. But it would really help if you've had
some experience with this kind of a task.
4. Should you go this route, you would of course need to purchase a USB
external enclosure. They're not terribly expensive and they're available
from many online sources or retail outlets. It would serve you well in the
future as a device that you could routinely use for backup purposes so that
you need not go through this kind of a problem again. By & large they're
generally "plug & play".
Given your situation I believe that if it is at all practical you go the
above route at this point in time. Assuming you are able to retrieve the
files you need then we could work on possibly resurrecting your system as a
whole. But first things first...get the data you want - that you must have -
then we'll worry about a more comprehensive approach re bringing your system
back to life if possible.
On the other hand, if it is *not* practical for you to undertake this
process re the use of an external USB enclosure, etc. at this time, then we
can explore the other approaches as has been suggested by John and other
responders to your query.
Anna
.
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