Re: Explorer slow to find drives after Cameras installed

Gerry

Here are the error logs after rebooting. Note I have changed the computer
serial numbers for security reasons

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 28/12/2007
Time: 8:47:53 AM
User: TRICKY-******\DctrPrctr2007
Computer: TRICKY-******
Description:
The server {A1F4E726-8CF1-11D1-BF92-0060081ED811} did not register with DCOM
within the required timeout.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7034
Date: 28/12/2007
Time: 8:47:36 AM
User: N/A
Computer: TRICKY-*******
Description:
The Windows Image Acquisition (WIA) service terminated unexpectedly. It has
done this 1 time(s).

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 28/12/2007
Time: 8:47:19 AM
User: N/A
Computer: TRICKY-******
Description:
The following boot-start or system-start driver(s) failed to load:
i8042prt

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 28/12/2007
Time: 8:47:19 AM
User: N/A
Computer: TRICKY-******
Description:
The Canon Camera Access Library 8 service depends on the Windows Image
Acquisition (WIA) service which failed to start because of the following
error:
After starting, the service hung in a start-pending state.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7022
Date: 28/12/2007
Time: 8:47:19 AM
User: N/A
Computer: TRICKY-******
Description:
The Windows Image Acquisition (WIA) service hung on starting.


Event Type: Error
Event Source: Windows Search Service
Event Category: Gatherer
Event ID: 3024
Date: 28/12/2007
Time: 8:46:32 AM
User: N/A
Computer: TRICKY-*******
Description:
The update cannot be started because the content sources cannot be accessed.
Fix the errors and try the update again.

Context: Windows Application, SystemIndex Catalog
Event Type: Warning
Event Source: Windows Search Service
Event Category: Gatherer
Event ID: 3036
Date: 28/12/2007
Time: 8:46:32 AM
User: N/A
Computer: TRICKY-******
Description:
The content source
<outlookexpress://{s-1-5-21-1390067357-1547161642-725345543-1004}/{d444b186-a93c-43a9-8b8e-9e869d5ca98e}/> cannot be accessed.

Context: Windows Application, SystemIndex Catalog

Details:
(0x81270005)

NOTE: I haven't installed Outlook Express

The next transaction occurred after I installed the camera to generate the
problem. This is at logoff to reboot

Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 28/12/2007
Time: 8:44:00 AM
User: NT AUTHORITY\SYSTEM
Computer: TRICKY-*******
Description:
Windows saved user TRICKY-*******\DtrPrctr2007 registry while an application
or service was still using the registry during log off. The memory used by
the user's registry has not been freed. The registry will be unloaded when it
is no longer in use.

This is often caused by services running as a user account, try configuring
the services to run in either the LocalService or NetworkService account.


Does this help - appears to be some problem with WIA. Am unable to start
this service manually. When I try to open My Computer, these are the logs
when clicked at 09:11:16.i was able to see the drives at 09:11:47

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 28/12/2007
Time: 9:11:45 AM
User: TRICKY-******\DctrPrctr2007
Computer: TRICKY-******
Description:
The server {A1F4E726-8CF1-11D1-BF92-0060081ED811} did not register with DCOM
within the required timeout.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7034
Date: 28/12/2007
Time: 9:11:30 AM
User: N/A
Computer: TRICKY-******
Description:
The Windows Image Acquisition (WIA) service terminated unexpectedly. It has
done this 4 time(s).


Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 28/12/2007
Time: 9:11:16 AM
User: NT AUTHORITY\SYSTEM
Computer: TRICKY-******
Description:
The Windows Image Acquisition (WIA) service was successfully sent a start
control.


I hope this is of use


"Gerry" wrote:

They're camera shy <G>.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~DocProc2007 wrote:
After connceting any camera device, including via USB or Firewire,
Windows Explorer takes an exceedingly long time to locate the drives.
The flashlight icon searches for up to 1-2 minutes before the drives
on 'My Computer' are displayed. Removing the device does not correct
the problem. The problem also occurs when trying to locate files from
within a program ,such as Word etc. It seems as though it is trying
to refresh or searching for the drives again each time it is opened.

This problem does not occur when :
Using the Network Explorer 'My Network Places', including opening a
drive on the same computer that is shared
Booting Windows in Safe mode
Before a camera or Video is connected.
When other devices, such as external drives or PCI cards are
conncected

A System Restore to a time before the connnection solves the problem,
but the camera is no longer installed! Scanner and Camera Wizard
appears to take a long time to open. I am wondering if there is a
problem with this program that is altering a system file?

I am running XP Home SP2, recieve regular updates and AVG Antivirus.
The Registry has been cleaned

Any Ideas appreciated



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