Re: Problems on bootup
- From: "Gerry" <gerry@xxxxxxxxxx>
- Date: Thu, 27 Dec 2007 16:14:45 -0000
Bob
The lack of a Windows XP CD takes the possibilities of doing a Repair
Install and running System File Checker.
Have you backed up all important data files?
You have had System Restore set to monitor all drives but it should only
be monitoring your system (windows) C partition. You have had two errors
reporting failure on your second drive. You should check that monitoring
of all drives / partitions except C has been turned off.
http://bertk.mvps.org/html/drivedisable.html
I think the problem reported with System Restore may mean that you are
not able to restore to a point before CyberScrub was installed but see
if there are any points before that occurred.
http://bertk.mvps.org/index.html
The Application hang for Quicken is not germane to the main problem.
The problem with chkdsk is a worry.
Try running HD Tune(freeware).
Download and run it and see what it turns up.
http://www.hdtune.com/
Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to Clipboard )
and copy into a further message.
Select the Health tab and then double click the two page icon ( copy to
Clipboard ) and copy into a further message. You can also do a full
surface scan with HD Tune.
Open Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as it
is more informative.
What are your anti-virus and anti-spyware arrangements?
Are you correctly reporting the RAM as only 192 mb as this is
insufficient and is surprising for a machine only 2/3 years old?
Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Bobcat wrote:
On Dec 27, 7:25 am, "Gerry" <ge...@xxxxxxxxxx> wrote:
--
What is your Windows XP CD as it is described on the face of the CD?
Does the CD include SP2?
Sorry, I'm afraid the CD is lost so I can't answer that question
What is your computer make and model? How old is it?
Properties lists it as an Intel Pentium 4CPU, 2.40 GHz with 192 MB of
RAM. It's about two or so years old.
Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear
in a previous boot.
Here's the list - I hope there aren't too many duplications as you
requested. The ones before 4:23 occurred before I booted my computer
early this morning just after 4:00 am: -
___________________________________________________
Event Type: Error
Event Source: sr
Event Category: None
Event ID: 1
Date: 27/12/2007
Time: 4:46:57 AM
User: N/A
Computer: NEW-PC
Description:
The System Restore filter encountered the unexpected error
'0xC0000243' while processing the file 'SrtETmp' on the volume
'HarddiskVolume1'. It has stopped monitoring the volume.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 06 00 00 00 04 00 4e 00 ......N.
0008: 00 00 00 00 01 00 00 c0 .......À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
_________________________________________________
Event Type: Error
Event Source: sr
Event Category: None
Event ID: 1
Date: 27/12/2007
Time: 4:28:55 AM
User: N/A
Computer: NEW-PC
Description:
The System Restore filter encountered the unexpected error
'0xC0000243' while processing the file 'SrtETmp' on the volume
'HarddiskVolume1'. It has stopped monitoring the volume.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 06 00 00 00 04 00 4e 00 ......N.
0008: 00 00 00 00 01 00 00 c0 .......À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
_______________________________________________________
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 27/12/2007
Time: 4:23:24 AM
User: N/A
Computer: NEW-PC
Description:
Hanging application QW.EXE, version 8.0.5.1, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 51 57 2e 45 58 45 QW.EXE
0018: 20 38 2e 30 2e 35 2e 31 8.0.5.1
0020: 20 69 6e 20 68 75 6e 67 in hung
0028: 61 70 70 20 30 2e 30 2e app 0.0.
0030: 30 2e 30 20 61 74 20 6f 0.0 at o
0038: 66 66 73 65 74 20 30 30 ffset 00
0040: 30 30 30 30 30 30 000000
__________________________________________________
__
Event Type: Error
Event Source: Ntfs
Event Category: Disk
Event ID: 55
Date: 27/12/2007
Time: 1:33:14 AM
User: N/A
Computer: NEW-PC
Description:
The file system structure on the disk is corrupt and unusable. Please
run the chkdsk utility on the volume C:.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0c 00 00 00 02 00 4e 00 ......N.
0008: 02 00 00 00 37 00 04 c0 ....7..À
0010: 00 00 00 00 32 00 00 c0 ....2..À
0018: b8 00 00 00 00 00 00 00 ¸.......
0020: 00 00 00 00 00 00 00 00 ........
_________________________________________________
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 27/12/2007
Time: 12:29:36 AM
User: N/A
Computer: NEW-PC
Description:
The Windows Image Acquisition (WIA) service failed to start due to the
following error:
The executable program that this service is configured to run in does
not implement the service.
_______________________________________
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 27/12/2007
Time: 12:29:36 AM
User: N/A
Computer: NEW-PC
Description:
The Norton Unerase Protection service terminated with the following
error:
The class is configured to run as a security id different from the
caller
_______________________________________________
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7009
Date: 27/12/2007
Time: 12:29:35 AM
User: N/A
Computer: NEW-PC
Description:
Timeout (30000 milliseconds) waiting for the Automatic LiveUpdate
Scheduler service to connect.
__________________________________________________
The next previous error message was on Dec. 25:
__________________________________________________
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 25/12/2007
Time: 4:21:14 PM
User: N/A
Computer: NEW-PC
Description:
The IMAPI CD-Burning COM Service service failed to start due to the
following error:
The service did not respond to the start or control request in a
timely fashion.
_______________________________________
Other error messages date back to December 12th, where the list
begins. If you need any them I'll furnish them to you. I hope the ones
above help you solve the problem.
Thanks VERY much.
Bob Catt
.
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