RE: OS Hangs at Desk Top

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Mark,

Installed Windows Defender and ran the software explorer on Currently
Running Programs. All but two programs are permitted.

microsoft WMI: 3968 - file name wmiprvse.exe, display name Mircosoft WIM,
Description: WIM, Publisher: Microsoft; Digitally signed Microsoft windows
verification Intermediate PCA; File Type: Applicaton; Auto Start: No; Path:
C:\windows\system32\wbem\wmiprvse.exe; Size: 218112; Version 5.1.2600.2180
(xpsp_sp2_rtm.040803-2158) Date installed: 1/13/2007 7:56.01 PM; Process ID:
3968; User Name: NT Authority\Network Service; Classification: not yet
classified; Ships with OS: Yes; SpyNet Voting: Not available

and

Windows Internet Explorer: 1200 - Fiel name: Iexplore.exe; Display name:
Windows Internet Explorer; Pub: Microsoft; Digitally signed by: Microsoft
Windows Verification Intermediate PCS; File Type: Application; Auto Start:
No; File path: C:\program files\internet Explorer\IExplore.exe; File Size:
625152; Date Installed: 1/13/2007 7:59:20 PM; Process ID: 1200; User Name:
Scott-8fa269B89\scott; Classification: Not yet classified; ships with OS:
yes; spynet voting: Not available.

Could the IE7 that is running be bugged?

Thanks

June

"Mark L. Ferguson" wrote:

Losing the exe association on rundll.exe would make me think there is some
spyware or virus damage. I would install Windows Defender, and look at what
the 'software explorer' in defender can tell you.
Software Explorer Windows Defender :
http://www.microsoft.com/athome/security/spyware/software/support/howto/softwareexplorer.mspx
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Mark L. Ferguson


"June" wrote:

Mark,

Thanks for the reply.

I downloaded the tool and ran it. But it did not work. On reboot the system
acts normal until you get to the desk top and then it hangs. I have to do
ctrl-alt-del to get the task manger open.

Thanks and Merry Christmas.

June

"Mark L. Ferguson" wrote:

Taskbar Repair Tool Plus!: http://www.kellys-korner-xp.com/taskbarplus!.htm
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Holiday Lights: http://www.geocities.com/marfer_mvp/Xmaslgt.zip
Mark L. Ferguson


"June" wrote:

Trying to help a friend. He is running XP and when his system boots, it is OK
until the desk top loads. I can get task mgr to open and I have run virus
software from there to check for viruses, etc. Files running in task manager
are: alg.exe local service; avgamsvr.exe system; avgcc.exe scott; svchost.exe
system; ctfmon.exe scott; mdm.exe system; atievxx.exe system; iexplore.exe
scott (using the file run command gets me to the internet with iexplore.exe);
avgupsvc.exe system; spoolsv.exe system; svchost.exe local service;
svchost.exe network service; tskmgr.exe scott; svchost.exe system;
svchost.exe system; svchost.exe network service; svchost.exe system;
lsass.exe system; services.exe system; winjlogon.exe system; csrss.exe
system; smss.exe system; wowexce.exe scott; ntvdm.exe scott; system system;
system idle process system.
The system idle process is taking up 92 of the cpu but ony 16 k of memory.
He doesn't have a disk for this os as this computer was a corporate lease
given to an employee and she passed it on to Scott.

I am stumped, what should I try next.

I can't get they control panel to come up to tell the version of xp, but he
had just recently updated to IE7. Other than that he can tell me NOTHING. I
can run command items through the task manager and the file run command.

But I am lost and said I would help if I could.

Thanks

June Jennison


.

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