RE: IE Application Error



"Eric Robichaud" wrote:

WinXP SP2
IE: 6.0.2900.2180.xpsp_sp2_qfe.070227-2300

For about the past month I have been recieving the following error when I
try to open websites:

The instruction at "0x7e21b5ce" referenced memory at "0x001e4cc4". The
memory could not be "read".

I have unchecked "use 3rd party browser extensions" and all current updates
are done. I have even tried uninstalling the recent update Windows XP
(KB942615) (going by a similar artical posted by Jeffrey Walton)
I have not received the Hotfix (Artical ID: 942367) via email and It's my
next step

Most of the time I do not have not issue, but on occasion the error will pop
up and if I select either "OK" or "Cancel", ALL Internet windows will close.
Some sites i can't get to at all. (Dell's Premier login page) Others if I
get the message, leave it alone and open another window, I can continue.

This has been more of an annoyance to me for about a month (yes prior to the
updates on 12/11)
Now this is happening on at least 3 PCs in our firm (exact same error)

Any thoughts would be greatly appreciated,

Eric Robichaud
MCP, MCSE

Beside the good advice by Mark, did you tried to Disable Non-verified
Add-Ons and then re-enable them one-by-one after testing to see the error
will not occur?.
Also, if you have a Third-party toolbar, you can uninstall it then reinstall
the latest version for it.
From a personal experience, if you did in the past uninstall a Security
suite and left some orphans behind it can cause such an issue, so locate the
orphans for it if you had uninstall such a security suite, you can use the
Autoruns.exe or search the Registry for LegacyDrives and remove them.
All the Java version up2date?.
http://www.java.com
Windows Script 5.6 for Windows XP and Windows 2000
http://www.microsoft.com/downloads/details.aspx?FamilyID=C717D943-7E4B-4622-86EB-95A22B832CAA&displaylang=en

Any error log in the Event viewer can shed some light on what's going ON.

Try to monitor the software performance as some can start to develop a
memory leakage and this can be a pain in the %% to discover and eliminate
from your system.
Also test your RAM and clean the Dust inside the case.
HTH.
nass
---
http://www.nasstec.co.uk
.

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