Re: Can't install Windows Defender
- From: "Gerry" <gerry@xxxxxxxxxx>
- Date: Sat, 15 Dec 2007 13:22:17 -0000
Open Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as it
is more informative.
How much RAM memory?
Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?
You should be able to gather more information from Task Manager. With
the Processes tab open select View, Select, Columns and check the boxes
before Peak Memory Usage and Virtual Memory size. What are the figures
for the 4 processes using the largest amounts?
What are your anti-virus and anti-spyware arrangements?
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
zero wrote:
Windows XP Home SP 2:
After performing a virus scan and removing 29 virus/trojans and a
worm, I am trying to install Windows Defender after a reboot.
Because of the long delay after first trying to launch the setup,
with no indication that it was running, I launched it again.
Soon I was notified that i could not install that second instance,
etc because setup is already running.
After another reboot, and being careful to have only one instance
running, I still have the same problem. It says"Another installation
is in
progress. You must complete that installation before continuing this
one."
Add Remove Programs
has no Windows Defender in it.
Using "Sysinternals Process Explorer" I see only the on instance of
msiexec.exe running and it is the one showing the message.
Appropriately closing all the windows causes the msiexec process to
vanish form the process explorer window. I see nothing else to
suggest setup is running anywhere.
I launched "Windows Installer Cleanup"
and I gat a similar message:
"Error 1500. Another installation is in progress. You must complete
that installation before continuing this one"
Now I am thinking the problem is not a Windows Defender install
problem. SOmewhere there is a flag indicating installation in
progress.
How do I fix this?
feeling dumb about now
.
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