Re: HELP!! Adobe Flash Not Working on Sony Website

Hi, Daave: I have been reading some of your responses on other flash problem
questions, and you are very helpful. Yes, I have the most updated Java
program available. I am beginning to think it's the website.
(www.sonyrewards.com/en/home/wof/). I don't know, I'm at the end of my rope
on this one.

"Daave" wrote:

Katie wrote:
I am running XP Home & IE7, and I have the new version of Adobe
Flash. (9, 0, 115, etc). The Sony Website keeps telling me I need
Flash to run their site (www.sonyrewards.com/en/home/wof/). Now, I
tried Uninstalling & Reinstalling Flash with the Adobe website tools.
Didn't help. So, I uninstalled it again, then:

I also read on these help pages somewhere that you needed to delete
some registry entries. First, I backed up those entries & deleted
them. (In HKEY_CURRENT_USER\Software\Macromedia I removed the Flash
Key and Flash Update Key, as well as
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX
Compatibility\{D27CDB6E-AE6D-11CF-96B8-444553540000} which Adobe
recommended be deleted). Reinstalled Flash. Still didn't work.

At this point, I reinstated the registry entries, since deleting them
didn't do any good & maybe they were needed.

I have tried disabling the pop-up blocker, running IE without any
add-ons, changing the security settings, making the site a "trusted"
site -- and the freaking thing keeps telling me I need Flash. Also
some Script error: Line 2 Char 1 Error Syntax error Code 0.

I'd like to add that Flash works everywhere else. Adobe detects it
from their website, their little movies run, etc. Tried contacting
the website & they are useless beyond belief ("we can't assist you.
Sorry.")

Can anybody help? This is driving me crazy - plus I really love to
visit this website. I still suspect that this is an Adobe/IE problem.

Some sites require JavaScript in order for Flash to work. Do you have
JavaScript enabled?



.

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