Re: unplug and power up dsl modem and router
- From: "Tom H." <tom_reader@xxxxxxxxxx*.net>
- Date: Tue, 11 Dec 2007 21:31:38 GMT
db,
I ran msinfo32, and that brought up the System Information window, and I do
not know where to look in that for the error log. Also, if Shenan is
correct and the problem is in the modem or router, I don't see a place where
those devices are setup or monitored or whatever.
Tom
" db ´¯`·.. ><)))º>` .. ." <databaseben.public.newsgroup.microsoft.com>
wrote in message news:%23yh4BZDPIHA.2376@xxxxxxxxxxxxxxxxxxxxxxx
if you run > msinfo32
you will find an error
log and possibly with
clues.
--
db ·´¯`·.¸. , . .·´¯`·..><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>¸.
<)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>
.
"Tom H." <tom_reader@xxxxxxxxxx*.net> wrote in message
news:JCB7j.242605$kj1.209109@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hello,
This is happening more to my wife's new Toshiba laptop running Vista than
to my Dell laptop running XP-SP2.
The computer will loose access to the internet, and the fix is to unplug
the power to the DSL modem and the wireless router, wait a few seconds,
re-power the modem and router, wait 3 minutes then start Internet
Explorer. This has always fixed the problem, but I would like to better
understand the underlying cause. This started happening more often after
my wife got a new Toshiba laptop. It often happens that my Dell laptop
is still connected to the internet. At first I thought that since only
her computer was having a problem that there must have been some problem
with her computer and that turning power off and on to the modem and
router would not be the fix, but it was the fix after all. I guess there
is some part of networking here that does not make sense to me, probably
because I do not know a lot about networking.
Is there some other way to attack the problem to make it happen less
frequently?
Also, I looked for a Vista help newsgroup, but could not find one.
TIA for any help,
Tom
.
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