Re: Shutdown/Restart problem updated problem
- From: "Double Tap" <DoubleTap@xxxxxx>
- Date: Sun, 2 Dec 2007 19:16:57 -0500
"VanguardLH" <VanguardLH@xxxxxxxxxxxx> wrote in message
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"Double Tap" <DoubleTap@xxxxxx> wrote in message
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"VanguardLH" <VanguardLH@xxxxxxxxxxxx> wrote in message
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"Double Tap" wrote in message news:13ko66tmcik8j25@xxxxxxxxxxxxxxxxxxxxx
"VanguardLH" wrote ...
"Double Tap" wrote ...
"VanguardLH" wrote ...
"Double Tap" wrote ...
When I try to restart or shut down I keep getting the Program not
responding
box and the program is IEEXPLORE.EXE. This happens while I have
closed all programs and am at the desktop. Sometimes I have to
click the close button a dozen times to get a reboot. I just
usually just hit the on off switch after two or three attempts to
close down properly.
Well, Internet Explorer's filename is iexplore.exe, not
IEEXPLORE.EXE. You might be infected.
I made a typo it should have read IEXPLORE.exe.
When you think that you have closed Internet Explorer, have you looked
in the Processes tab in Task Manager to ensure that no instances of it
are listed?
If you are using IE7, have you tried running it in its "no add-ons"
mode, exited it, and then do a shutdown?
When everything appears to be closed and I am at the desktop iexplore
DOES show as running.
I am using IX6 and I have every update
If you have closed all instances of the Internet Explorer (i.e., no
windows for it are showing) then something started a hidden instance of
it (i.e., that instance of iexplore.exe is using a hidden window). Some
sites do that using to hide an instance of the browser in which a script
is running and which uses a timer event to open yet another instance of
the browser under whatever conditions it was coded to trigger upon.
Review the sites that you visit because it is one of them that is doing
this nasty trick (a *decent* popup blocker should handle this), or you
have malware that is doing it. Updates to IE, any version, won't
protect you against popups that open hidden instances of the browser to
run scripts from there or malware running as BHOs (browser helper
objects) or as their own processes. Start reviewing the anti-malware
products that I mention in my prior post. Also consider hunting around
for a decent popup block (I use PopUp Cop but it costs $20).
As a test, and just before doing the shutdown, close all windows for IE
and then go into Task Manager to kill all remaining instances of
iexplore.exe. Do you still get the "not responding" dialog on the
shutdown?
This has become an interesting problem. I have always used the daily
updated anti-virus AVG grisoft,
same for Spyware Blaster, and Spybot Search & Destroy. A few weeks ago
this started, when I try to start IE either by clicking on the task bar
or desk top I get the spinning hourglass but the program does not start.
some time I have to try 5 -6 time to get the program to open. If I go to
the Task Manager I see in the process tab an entry for every time I tried
to open the program. If it opened on the first time I clicked then there
is only one instance of it in the process tab, if it took 7 tries then
there are seven entries. I thought my mouse was becoming defective,
however I now see the is a software problem and I have no idea of what it
could be.
If you are using IE7, try loading it with the command-line switch
"-extoff" to load with extensions off (i.e., IE7 will then load without
any extensions). The command line is:
iexplore.exe -extoff
Maybe you have an add-on that is interferring with the load of IE.
I am using IE6
.
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