Re: Shutdown/Restart problem updated problem


"VanguardLH" <VanguardLH@xxxxxxxxxxxx> wrote in message
news:u6SbG$SMIHA.5140@xxxxxxxxxxxxxxxxxxxxxxx
"Double Tap" wrote in message news:13ko66tmcik8j25@xxxxxxxxxxxxxxxxxxxxx

"VanguardLH" wrote ...

"Double Tap" wrote ...

"VanguardLH" wrote ...

"Double Tap" wrote ...

When I try to restart or shut down I keep getting the Program not
responding
box and the program is IEEXPLORE.EXE. This happens while I have
closed all programs and am at the desktop. Sometimes I have to click
the close button a dozen times to get a reboot. I just usually just
hit the on off switch after two or three attempts to close down
properly.

Well, Internet Explorer's filename is iexplore.exe, not IEEXPLORE.EXE.
You might be infected.

I made a typo it should have read IEXPLORE.exe.

When you think that you have closed Internet Explorer, have you looked
in the Processes tab in Task Manager to ensure that no instances of it
are listed?

If you are using IE7, have you tried running it in its "no add-ons"
mode, exited it, and then do a shutdown?

When everything appears to be closed and I am at the desktop iexplore
DOES show as running.
I am using IX6 and I have every update

If you have closed all instances of the Internet Explorer (i.e., no
windows for it are showing) then something started a hidden instance of it
(i.e., that instance of iexplore.exe is using a hidden window). Some sites
do that using to hide an instance of the browser in which a script is
running and which uses a timer event to open yet another instance of the
browser under whatever conditions it was coded to trigger upon. Review
the sites that you visit because it is one of them that is doing this
nasty trick (a *decent* popup blocker should handle this), or you have
malware that is doing it. Updates to IE, any version, won't protect you
against popups that open hidden instances of the browser to run scripts
from there or malware running as BHOs (browser helper objects) or as their
own processes. Start reviewing the anti-malware products that I mention
in my prior post. Also consider hunting around for a decent popup block (I
use PopUp Cop but it costs $20).

As a test, and just before doing the shutdown, close all windows for IE
and then go into Task Manager to kill all remaining instances of
iexplore.exe. Do you still get the "not responding" dialog on the
shutdown?

This has become an interesting problem. I have always used the daily updated
anti-virus AVG grisoft,
same for Spyware Blaster, and Spybot Search & Destroy. A few weeks ago this
started, when I try to start IE either by clicking on the task bar or desk
top I get the spinning hourglass but the program does not start. some time I
have to try 5 -6 time to get the program to open. If I go to the Task
Manager I see in the process tab an entry for every time I tried to open the
program. If it opened on the first time I clicked then there is only one
instance of it in the process tab, if it took 7 tries then there are seven
entries. I thought my mouse was becoming defective, however I now see the is
a software problem and I have no idea of what it could be.


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