Re: Shutdown/Restart problem

"Double Tap" wrote in message news:13ko66tmcik8j25@xxxxxxxxxxxxxxxxxxxxx

"VanguardLH" wrote ...

"Double Tap" wrote ...

"VanguardLH" wrote ...

"Double Tap" wrote ...

When I try to restart or shut down I keep getting the Program not responding
box and the program is IEEXPLORE.EXE. This happens while I have closed all programs and am at the desktop. Sometimes I have to click the close button a dozen times to get a reboot. I just usually just hit the on off switch after two or three attempts to close down properly.

Well, Internet Explorer's filename is iexplore.exe, not IEEXPLORE.EXE. You might be infected.

I made a typo it should have read IEXPLORE.exe.

When you think that you have closed Internet Explorer, have you looked in the Processes tab in Task Manager to ensure that no instances of it are listed?

If you are using IE7, have you tried running it in its "no add-ons" mode, exited it, and then do a shutdown?

When everything appears to be closed and I am at the desktop iexplore DOES show as running.
I am using IX6 and I have every update

If you have closed all instances of the Internet Explorer (i.e., no windows for it are showing) then something started a hidden instance of it (i.e., that instance of iexplore.exe is using a hidden window). Some sites do that using to hide an instance of the browser in which a script is running and which uses a timer event to open yet another instance of the browser under whatever conditions it was coded to trigger upon. Review the sites that you visit because it is one of them that is doing this nasty trick (a *decent* popup blocker should handle this), or you have malware that is doing it. Updates to IE, any version, won't protect you against popups that open hidden instances of the browser to run scripts from there or malware running as BHOs (browser helper objects) or as their own processes. Start reviewing the anti-malware products that I mention in my prior post. Also consider hunting around for a decent popup block (I use PopUp Cop but it costs $20).

As a test, and just before doing the shutdown, close all windows for IE and then go into Task Manager to kill all remaining instances of iexplore.exe. Do you still get the "not responding" dialog on the shutdown?

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